At a Glance
- Tasks: Assist technicians by sourcing and providing essential vehicle parts.
- Company: Join Rygor Service Solutions, a respected name in the automotive industry.
- Benefits: Enjoy 23 days annual leave, birthday off, and wellness programmes.
- Other info: Award-winning workplace with excellent career progression opportunities.
- Why this job: Be part of a dynamic team that values your growth and contributions.
- Qualifications: Experience in parts advisory or automotive roles is preferred.
The predicted salary is between 25 - 25 £ per hour.
Join Rygor Service Solutions as a Parts Advisor at our busy Dagenham VMU, where you'll play a vital role in keeping customer fleets on the road. Working closely with technicians, workshop teams, and suppliers, you'll ensure the right parts are available at the right time, helping to minimise vehicle downtime and deliver exceptional service to our customers. This is a great opportunity for an organised and customer-focused individual to build a rewarding career within a growing and respected commercial vehicle business.
The right candidate will have previous experience as a Parts Advisor or in a parts position within the automotive industry. You will be confident using all appropriate modules of Keyloop/Kerridge. You will add value by ensuring the smooth running of our parts department, contributing to both customer satisfaction and business performance.
Day to day, you will be:
- Assisting technicians by looking up and providing parts needed for vehicle repair
- Answering phone calls and assisting with parts needs
- Tracking and booking in all incoming or outgoing parts
- Proactively source alternative parts and solutions, leveraging creative problem-solving and supplier networks to minimise downtime and keep customer vehicles operational
- Making sure all parts are billed appropriately
- Packaging and shipping parts back to the manufacturer
- Refer to parts manual to identify the right part for the make and model and year of vehicles being serviced
Benefits for you:
- An extra day off for your Birthday
- 23 days of annual leave per year PLUS Bank Holidays
- Four times death in service benefit
- Working for an official Great Place to Work™️ and UK Best Workplace
- Working for a Best UK Workplace for Wellbeing and Development
- Awarded Armed Forces Covenant Silver Award (RLS)
- Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)
- Mental Health First Aiders
- Reward and recognition programmes, including our annual Rygor Group Awards
- Annual appraisals programme and progression opportunities
- Manufacturer training and access to our in-house training
- Long service recognition and annual leave increase after 5 years’ service
- Branded uniform
We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals:
- Rewarding: I am grateful. I am courageous. I am curious.
- Reliable: I am honest. I am attentive. I am trustworthy.
- Respectful: I am inclusive. I am resilient. I am kind.
At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. We believe that individuality should be celebrated, and we strive to ensure that every team member feels valued, respected, and empowered. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles.
Parts Advisor in Dagenham employer: Rygor Group
Rygor is an exceptional employer located in Westbury, Wiltshire, offering a supportive and collaborative work culture that prioritises employee development and wellbeing. With competitive benefits including a day off for your birthday, enhanced maternity and paternity pay, and access to wellness programmes, Rygor fosters a positive environment where team members can thrive and grow. As an award-winning workplace, we are committed to recognising and rewarding our employees, making it a truly fulfilling place to build your career.
