HGV (Truck) Technician

HGV Technician (Mercedes-Benz)
Rygor Service Solutions, Grantham
OTE £45,000pa
40 hours a week. Rotating earlies and late shift and every other Saturday morning as overtime. Additional overtime opportunities available and call out/stand by to site.
Your Role
If you are looking to work for an award-winning company, who has been announced as an official Great Place to Work for three years running, look no further! As a HGV (Truck) Technician for Rygor Service Solutions, part of the Rygor Group, your role is to keep our customer\’s vehicles on the road, via quality, safe and compliant maintenance. There\’s plenty of overtime opportunities for you too. Being part of Team Rygor is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team at our Grantham fleet workshop, where we maintain Mercedes-Benz trucks (Daimler Trucks), you will benefit from BPW and LOLER training, as well as online H&S e-learnings.
Role Level on the Rygor Career Journey Map: C1, Individual Contributor
Rygor is an official UK Best Workplace for Development, and we are committed to helping you achieve your goals, which is why we have a career journey map to help you understand your potential routes of development. As an individual contributor, you carry out your role to the highest standards, living and breathing our company values of being Rewarding, Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.
What\’s it like to be part of Team Rygor?
\”Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.\”- Patrick, HGV Technician
Day to day, you will be:

• Performing major and minor repairs to heavy goods vehicles, trailers and other vehicles.
• Performing regular inspection and general preventive maintenance services such as tyre rotation and oil changes.
• Maintaining inventory in the workshop and cleanliness from oil spills and dust
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired or handled.
• Providing repair services to clients on the road in case of emergencies.
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.

Skills & Behaviours Required for this Role:

• Qualification – You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance. What\’s more, you will need the ability to identify worn and faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.
• Resilience – A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.
• Motivation – To ensure personal and team success, being motivated is essential and is a key part of your role and it is part of being a brilliant team player.
• Attention to Detail- Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.
• Time Management- Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

Our Values & Behaviours
We\’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.
Rewarding
I am grateful. I am courageous. I am curious.
• Reliable
I am honest. I am attentive. I am trustworthy.
Respectful
I am inclusive. I am resilient. I am kind.
Application & Interview Support
If you need support with your job application, we encourage you to explore our new Career Hub-a free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce. Additionally, you can watch, and practice example interviews to ensure you\’re fully prepared to ace yours! You can access the site here.
Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role and hold the necessary qualifications, we encourage you to apply, even if you don\’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!
Benefits for you

• Overtime opportunities paid at 1.5 basic hourly rate.
• A day off for your Birthday
• 20 days of annual leave per year plus Bank Holidays
• Four times death in service benefit
• Branded uniform and boot allowance.
• Working for an official Great Place to Work™ and UK Best Workplace for three years running!
• Working for a Best UK Workplace for Wellbeing
• Working for a UK Best Workplace for Development.
• Recipients of the Silver Award under the Armed Forces Covenant.
• Auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)
• Mental Health First Aiders
• Toolbox insurance
• Reward and recognition programmes, including our annual Rygor Group Awards
• Annual appraisals programme and progression opportunities
• Manufacturer training and access to our in-house training and development opportunities
• Long service recognition and increased annual leave after 5 completed years or service.

About Rygor Service Solutions
Rygor Service Solutions is part of the industry-renowned Rygor Group, which also owns Rygor Auto (an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.)
Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK\’s largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers.
Our Group has multiple industry and network awards under our belt and provide exceptional customer service. What\’s more, we are officially a Great Place to Work™ three years on the run, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.
Hiring Process

1. We shortlist CVs online, so make sure to include information about yourself that makes you stand out.
2. You may received a short screening call with our hiring manager or a member of our people team.
3. Come to site and meet the team, have a tour, and let\’s have a chat so we can get to know each other better. Your interview will include a chat with the hiring manager and potentially an interview task.
4. If your application is successful, we\’ll be excited to make you an offer

Diversity, Equity, Inclusion and Belonging (DEIB)
At Rygor, we\’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It\’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.
Support – If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.