LCV Technician (Mercedes-Benz) in Westbury

Rygor Auto, Westbury. Up to £16.06 per hour. OTE up to £44,000. Overtime paid at time and a half. 40 hours: 06:00-14:30/13:30-22:00, Monday to Friday.

Your Role:

If you are looking to be part of an award-winning company, offering you a great career, then look no further! We are looking for an experienced and qualified LCV Technician to join our brilliant team at our Mercedes-Benz dealership in Westbury. As an LCV Technician, your role will be to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.

Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and ongoing training.

Day to day, you will be:

• Responsible for preparing new vehicles for onward delivery to the customer, ensuring all vehicles are prepared to the highest of standards and may include additional fitment of aftermarket equipment as required by the customer.
• Performing major and minor repairs to Mercedes-Benz vehicles.
• Performing regular inspection and general preventive maintenance services.
• Maintaining inventory in the workshop and cleanliness from oil spills and dust.
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge.
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carrying out wheel alignment and tyre fitting.
• Completing customer documentation while working to agreed time scales.

Skills & Behaviours Required for this Role:

Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in LCV Vehicle Repair and maintenance, plus, will have experience in carrying out diagnostic and service repairs. You will need the ability to identify worn & faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role and hold the necessary qualifications, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!

DBS: Please be advised that all successful applicants to Rygor or any of our associated businesses, are required to undertake a DBS check prior to joining the business.

Benefits for you:

• An extra day off for your Birthday.
• Overtime opportunities paid at X 1.5 basic hourly rate.
• Saturdays paid at overtime.
• 20 days of annual leave per year PLUS Bank Holidays.
• Four times death in service benefit.
• Internal Mentorship programme.
• Working for WhatVan?’s ‘Van Dealer of the Year 2026’.
• Working for Motor Trader’s ‘Employer of the Year’.
• Working for an official Great Place to Work™️.
• Working for a workplace which champions women.
• Awarded Armed Forces Covenant Silver Award (RLS).
• Working with our award-winning team – several of our team were recognised at the MT WIMT awards and we won silver at the internal communication and engagement awards for our new starter onboarding process.
• Auto-enrolment pension.
• Self-development journal.
• Rygor Group Ranked 101 in SW Business Insider’s Top 500 Companies.
• Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy.
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training.
• Long service recognition and annual leave increase after 5 years’ service.
• Rygor Auto and Rygor Service Solutions are Maintenance Provision Rating Scheme (MPRS) accredited.
• Branded uniform.
• Charities of the Year programme, Army Sport sponsors and community engagement initiatives.

Our Values & Behaviours:

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

• Rewarding: I am grateful. I am courageous. I am curious.
• Reliable: I am honest. I am attentive. I am trustworthy.
• Respectful: I am inclusive. I am resilient. I am kind.

What’s it like to be part of Team Rygor? “Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.” - Patrick, Technician

About Rygor Group:

We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024. Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We also received the Silver award for our onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you’ll receive an award-winning induction and support from day one. We’re officially a Great Place to Work™ (multiple years running) and our company culture truly reflects our core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what we do and so is creating an environment where our team can thrive.

Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UK’s top automotive Groups, with a turnover of circa £300m a year.

Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles and also offer passenger car aftersales at select locations.

Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond.

Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK’s largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers.

Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations. With a dedicated and focused team that can provide exacting customers with the support required to deliver the capability needed by operational staff located in the harshest environments around the world.

Hiring Process:

We shortlist CVs online, so make sure to include information about yourself that makes you stand out. You may receive a short screening call with our hiring manager or a member of our people team. Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better. Your interview will include a chat with the hiring manager and potentially an interview task. If your application is successful, we’ll be excited to make you an offer.

Support:

If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.