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- Tasks: Support our team by delivering exceptional customer service and managing parts operations.
- Company: Join Rygor, a leading automotive group with a commitment to excellence and diversity.
- Benefits: Enjoy 23 days annual leave, birthday off, wellness programmes, and enhanced parental pay.
- Why this job: Be part of a dynamic team in a growing company with exciting career opportunities.
- Qualifications: Experience in parts advisory or automotive roles, strong parts knowledge, and tech-savvy.
- Other info: Join a workplace that champions women and values diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
8am-5pm Monday to Friday. 1 in 4 Saturdays.
We are looking for an experienced and dedicated Parts Advisor to support our growing team and deliver exceptional service to our valued customers. This is a fantastic opportunity for someone who is passionate about customer care, has a strong understanding of parts operations, and brings a commercial mindset to maximise stock control and sales. You'll play a key role in ensuring the smooth running of our parts department, contributing to both customer satisfaction and business performance.
- Answering phone calls and assisting walk-ins and wholesale customers with their part needs.
- Handling parts payment collection and making sure all parts are billed appropriately.
- Packaging and shipping parts back to the manufacturer.
- Refer to parts manual to identify the right part for the make and model and year of vehicles being serviced.
You have previous working experience as a Parts Advisor or in a parts position within the automotive industry and have strong parts knowledge. Retail counter and phone experience desirable. You are computer literate and confident using technology.
DBS: Please be advised that all successful applicants to Rygor or any of our associated businesses are required to undertake a DBS check prior to joining the business.
An extra day off for your Birthday, 23 days of annual leave per year PLUS Bank Holidays.
Working for a workplace which champions women. Auto-enrolment pension. Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication. Annual appraisals programme and progression opportunities. Manufacturer training and access to our in-house training. Long service recognition and annual leave increase after 5 years' service. Branded uniform. Charities of the Year programme, Army Sport sponsors and community engagement initiatives.
Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024. Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We're officially a Great Place to WorkTM (multiple years running) and our company culture truly reflects our core values.
Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UK's top automotive Groups, with a turnover of circa £300m a year.
Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles, and also offer passenger car aftersales at select locations.
Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond.
Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK's largest fleets, including Tesco, Ocado, and Brakes. Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations.
Diversity, Equity, Inclusion and Belonging (DEIB): At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. As an award-winning organisation, we are proud to be a community of professionals from a wide range of backgrounds, experiences, and perspectives. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles.
We shortlist CVs online, so make sure to include information about yourself that makes you stand out. Come to site and meet the team, have a tour, and let's have a chat so we can get to know each other better.
Parts Advisor/Aftersales Advisor in Slough employer: Rygor Auto
Contact Detail:
Rygor Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor/Aftersales Advisor in Slough
✨Tip Number 1
Get to know the company before you apply! Check out Rygor's website and social media to understand their values and culture. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Parts Advisor position.
✨Tip Number 3
When you get an interview, be ready to showcase your parts knowledge! Brush up on common parts queries and think of examples from your past experience that highlight your customer service skills. Show them you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor/Aftersales Advisor in Slough
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer care and the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service to our customers.
Highlight Relevant Experience: Make sure to detail your previous experience as a Parts Advisor or in a similar role. We love seeing how your strong parts knowledge and understanding of parts operations can contribute to our team’s success, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us get a quick grasp of what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our values and culture while you’re there!
How to prepare for a job interview at Rygor Auto
✨Know Your Parts Inside Out
Make sure you brush up on your parts knowledge before the interview. Familiarise yourself with common parts for various makes and models, especially those relevant to the company. This will show that you're not just passionate about customer care but also have the technical know-how to back it up.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to help a customer find the right part or resolve an issue. This will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Be Tech-Savvy
Since the job requires being computer literate, be ready to discuss your experience with technology. If you've used any specific software related to parts management or inventory control, mention it. Showing confidence in using technology will give you an edge.
✨Understand the Company Culture
Take some time to research Rygor's values and culture. Be prepared to discuss how your personal values align with theirs. This could include their commitment to diversity, equity, and inclusion, as well as their focus on community engagement. It shows that you're not just looking for a job, but a place where you can contribute positively.