At a Glance
- Tasks: Manage a skilled team delivering essential maintenance services in healthcare settings.
- Company: Join Rydon Maintenance, a growing division focused on NHS facilities management.
- Benefits: Competitive salary, career development, and the chance to make a difference in healthcare.
- Other info: Opportunity to work across various NHS sites and contribute to community health.
- Why this job: Play a vital role in ensuring safe and efficient operations in live healthcare environments.
- Qualifications: Experience in facilities management and strong communication skills are essential.
The predicted salary is between 37338 - 44962 € per year.
We are currently seeking a Hard FM Service Manager to join our Sidcup based NHS facilities maintenance and repairs team. The role is responsible for managing a team of directly employed skilled trade maintenance operatives who provide planned, preventative and responsive building maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector.
Rydon Maintenance provides hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services within hospitals, ambulance trusts, primary care trusts and mental health trusts.
We are seeking a Hard FM Service Manager to oversee the delivery of planned maintenance (PPM's) and reactive maintenance services across several NHS healthcare sites in North Kent. This role is key to ensuring safe, efficient, and compliant operations in live healthcare environments. You will manage a team of maintenance operatives and act as the primary on-site contact for the client, ensuring all activities meet operational and performance requirements. We cover the full range of trade disciplines such as carpentry, plumbing, painting/decorating, mechanical and electrical.
Key Responsibilities:- Supervising a team delivering reactive repairs and planned preventative maintenance (PPM's), ensuring all works are completed efficiently and in line with SLAs and KPIs.
- Monitoring statutory inspections and working closely with the scheduling teams to ensure timely completion.
- Building strong relationships with our NHS client and identifying opportunities for service improvement, lifecycle investment, and efficient delivery of small works, while maintaining accurate asset registers and supporting contract performance.
- Playing a critical role in maintaining a safe working environment, ensuring compliance with health and safety regulations.
The successful candidate will have strong communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance.
Service Manager - Hard FM employer: Rydon
Rydon Maintenance is an exceptional employer, offering a dynamic work environment in Sidcup where you can make a meaningful impact within the healthcare sector. With a strong focus on employee development and a commitment to safety and compliance, we provide our team with opportunities for growth while fostering a collaborative culture that values innovation and service excellence. Join us to be part of a dedicated team that ensures the highest standards of facilities management across NHS sites, contributing to the well-being of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Hard FM
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to hard FM services, especially in the NHS context. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Service Manager, you'll need to build strong relationships with clients and your team. Role-play common interview scenarios with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your CV lands directly in the right hands.
We think you need these skills to ace Service Manager - Hard FM
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Hard FM Service Manager role. Highlight your experience in managing teams and delivering maintenance services, especially in healthcare settings.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed maintenance operations and built strong client relationships in the past.
Showcase Your Compliance Knowledge:Since compliance is key in this role, be sure to mention any relevant experience you have with statutory inspections and health and safety regulations. We want to see that you understand the importance of maintaining a safe working environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Rydon
✨Know Your Stuff
Make sure you brush up on your knowledge of hard facilities management, especially in the healthcare sector. Familiarise yourself with the specific maintenance services Rydon provides and be ready to discuss how your experience aligns with their operations.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your ability to build relationships and ensure compliance with health and safety regulations.
✨Understand SLAs and KPIs
Get a good grasp of what Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) mean in the context of facilities management. Be prepared to discuss how you've met or exceeded these in previous roles, as this will show your understanding of operational efficiency.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This could include inquiries about their approach to service improvement or how they handle compliance challenges. It shows you're genuinely interested and have done your homework!
