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For Companies At a Glance
- Tasks: Manage schedules for maintenance operatives and ensure timely completion of repair jobs.
- Company: Join Rydon, a leading construction and maintenance company dedicated to improving communities.
- Benefits: Enjoy 25 days holiday, flexible working, and a competitive salary with progression opportunities.
- Why this job: Be part of a dynamic team in a fun, inclusive office culture that values your growth.
- Qualifications: No prior experience needed; just bring your problem-solving skills and passion for customer service.
- Other info: Assessment Day on 4 January 2024; hybrid working options available.
The predicted salary is between 20800 - 24800 £ per year.
Overview
We now have an excellent opportunity for a Scheduler to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company.
Rydon Maintenance is an expanding division of the Rydon Group and provides facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we have recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.
Job Purpose
Do you have a passion for helping others? Are you proud of your strong people skills, organisation skills and enjoy solving problems? If so, consider joining Rydon as a Scheduler.
This is a varied role where you will organise the diaries of our maintenance engineers to ensure they attend and complete repairs on behalf of our residents/customers. The role is fast paced and pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will respond to reactive call outs or plan preventative maintenance visits, scheduling the works to engineers, ensuring relevant access requirements / security is adhered to. You will monitor works to ensure they complete on time so the engineer can attend their next job.
You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as emergencies arise or when extra time is needed. In addition to managing directly employed engineers, you will arrange for sub-contractors to complete specialist repairs, ensuring all jobs are closed on the system once completed. You will liaise closely with our call centre team and residents, agreeing appointment times when scheduling works.
What We Can Offer You
- A clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role
- 25 days holiday
- Incentives and recognition for your performance
- Full training, ongoing coaching and support
- Pension Scheme: 4% contributory
- Free Eyesight test and Flu Vaccinations
- Health Cash Plan: helping you spread the cost of essential healthcare
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it
- Wellbeing and mental health champions readily available at work
- Access to an employee discount scheme with offers on insurances, lifestyle goods and services
- Flexible benefits to choose from including Critical Illness, DenPlan and Cycle to work schemes
- Employee Referral Scheme: cash reward for successful hires
- Opportunities to progress your career across the business
Where will I be working?
We are based in Greenhithe, Kent, near Bluewater. We offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When travelling to us we have good bus links and are 5 minutes from the nearest railway station. We also have free parking. It’s a fun and sociable office which promotes an inclusive culture.
This is a permanent full-time position with 40 hours per week, Monday to Friday 8am to 5pm.
If you’re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you.
Experience Required
Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial.
Above All You Will
- Enjoy working in a busy and fast paced environment
- Have an aptitude for problem-solving
- Have strong administration skills and attention to detail
- Be computer literate – able to use Microsoft Office, Outlook and Google Maps
- Have a passion for great customer service and an excellent telephone manner
If this sounds like you we’d strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the apply for this job link at the top of this page. Our application process is very straightforward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.
For details on our rewards, recognition and benefits please click here. For more details on our culture and what it’s like to work at Rydon, please click here. Further information on how to apply can be found by clicking here.
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Scheduler employer: Rydon
Contact Detail:
Rydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with scheduling software and tools commonly used in the maintenance industry. This will not only help you during the assessment day but also demonstrate your proactive approach to learning and adapting to the role.
✨Tip Number 2
Brush up on your problem-solving skills by practising scenarios where you have to manage multiple tasks or emergencies. Being able to showcase your ability to think on your feet will impress the interviewers.
✨Tip Number 3
Research Rydon and their projects, especially in the social housing and healthcare sectors. Understanding their values and recent developments will allow you to tailor your responses and show genuine interest during the assessment day.
✨Tip Number 4
Prepare to discuss your customer service experience, as this role requires excellent communication skills. Think of examples where you've successfully resolved issues or provided exceptional service to clients.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Scheduler role. Emphasise your problem-solving abilities, administration skills, and any experience in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage schedules effectively. Mention why you are interested in working for Rydon and how you can contribute to their maintenance team.
Highlight Technical Skills: Since the role involves using scheduling software, mention any relevant technical skills or software you are familiar with. If you have experience with Microsoft Office or similar tools, be sure to include that.
Prepare for the Assessment Day: Research Rydon and their values before the Assessment Day. Be ready to discuss how your skills and experiences make you a good fit for the Scheduler position, and think of examples that demonstrate your problem-solving capabilities.
How to prepare for a job interview at Rydon
✨Research Rydon
Before the interview, take some time to learn about Rydon and their values. Understanding their commitment to community and quality maintenance services will help you align your answers with their mission.
✨Showcase Problem-Solving Skills
As a Scheduler, you'll need to demonstrate your problem-solving abilities. Prepare examples from your past experiences where you've successfully managed scheduling conflicts or resolved issues efficiently.
✨Highlight Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss how you've maintained accuracy in previous administrative tasks, especially when managing schedules or handling customer inquiries.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and the technology used in scheduling to show your genuine interest in the role.
