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For Companies At a Glance
- Tasks: Manage schedules for maintenance operatives and ensure timely completion of jobs.
- Company: Join Rydon Maintenance, a leader in facilities management with over 40 years of experience.
- Benefits: Enjoy a competitive salary, 25 days holiday, flexible working, and wellness perks.
- Why this job: Be part of a dynamic team in a fun, inclusive office culture with growth opportunities.
- Qualifications: No prior experience needed; just bring your problem-solving skills and passion for customer service.
- Other info: Hybrid working available, with easy transport links and free parking.
The predicted salary is between 24000 - 32000 £ per year.
Overview
We now have an excellent opportunity for a Scheduler to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company.
Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we\’ve recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.
Do you have a passion for helping others? Are you proud of your strong people skills, organisation skills and enjoy solving problems? If so, why not consider joining Rydon as a Scheduler?
Responsibilities
- This is a varied role where you will organise the diaries of our maintenance engineers to ensure they attend and complete repairs on behalf of our residents/customers.
- Plan reactive call outs or preventative maintenance visits, schedule the works to the engineers, and ensure relevant access requirements / security are adhered to.
- Monitor works to ensure that they complete on time so the engineer can attend to their next job.
- Use scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as emergencies arise or when extra time is needed.
- Arrange for sub-contractors to complete specialist repairs and ensure all jobs are closed down on the system once completed.
- Liaise with the call centre team and residents, agreeing appointment times when scheduling in works.
What We Can Offer You
- A clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role
- 25 days holiday
- Incentives and recognition for your performance
- Full training, ongoing coaching and support
- Pension Scheme 4% contributory
- Free Eyesight test and Flu Vaccinations
- Health Cash Plan helping you spread the cost of essential healthcare
- 24/7 EAP Service free advice, counselling and support for you and your family whenever you need it
- Wellbeing and mental health champions readily available at work
- Access to an employee discount scheme with offers on insurances, lifestyle goods and services
- Flexible benefits including Critical Illness, DenPlan and Cycle to work schemes
- Employee Referral Scheme with cash rewards for successful hires
- Opportunities to progress your career across the business
Where will I be working?
We are based in Greenhithe, Kent just a short distance away from Bluewater. We offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. We do not offer hybrid working whilst training. When travelling to us there are good bus links and the nearest railway station is 5 minutes away. Free parking is available. The office fosters an inclusive, fun and sociable culture.
This is a permanent full-time position with working hours of 40 per week, Monday to Friday 8am to 5pm.
Requirements
- Experience as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance environment is desirable but not essential.
- Strong administration skills and attention to detail
- Computer literate with Microsoft Office, Outlook and Google Maps
- Good customer service and telephone manner
Application
To apply online, please use the \\\’apply for this job link\\\’ at the top of this page. Our application process is straightforward and allows you to apply with a CV (from your computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few minutes. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
For details on our rewards, recognition and benefits please click here. For more details on our culture and what it’s like to work at Rydon, please click here. Further information on how to apply can be found by clicking here.
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Scheduler employer: Rydon
Contact Detail:
Rydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with scheduling software and tools commonly used in the repairs and maintenance industry. This will not only boost your confidence but also demonstrate your proactive approach to learning, which is highly valued by employers like us.
✨Tip Number 2
Highlight your problem-solving skills during any informal conversations or networking opportunities. Being able to think on your feet and adapt to changing situations is crucial for a Scheduler role, and showcasing this ability can set you apart from other candidates.
✨Tip Number 3
Connect with current employees on LinkedIn or other professional networks. Engaging with our team can provide you with insights into the company culture and the specific challenges faced in the role, helping you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Since the role involves liaising with clients and residents, demonstrating your passion for great customer service and effective communication will be key in making a positive impression.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Scheduler role. Emphasise your administration skills, problem-solving abilities, and any experience in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage schedules effectively. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Technical Skills: Since the role involves using scheduling software, mention any relevant technical skills you possess, especially with Microsoft Office and Google Maps. If you have experience with similar software, be sure to include that as well.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work with Rydon Maintenance. Highlight your willingness to learn and grow within the company, as well as your commitment to providing excellent service.
How to prepare for a job interview at Rydon
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Scheduler / Repairs Administrator. Familiarise yourself with scheduling software and the importance of time management in ensuring maintenance tasks are completed efficiently.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss examples of how you've handled unexpected challenges in previous roles. Highlight your ability to think on your feet and adapt to changing circumstances, as this is crucial in a fast-paced environment.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients, residents, and the call centre team, it's essential to showcase your excellent communication skills. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you ensure effective communication in your work.
✨Express Your Passion for Customer Service
Rydon values great customer service, so be sure to convey your enthusiasm for helping others. Share specific instances where you've gone above and beyond to meet customer needs, demonstrating your commitment to providing exceptional service.
