At a Glance
- Tasks: Organise maintenance schedules and ensure timely repairs for residents.
- Company: Join Rydon, a leading facilities management company with a passion for community service.
- Benefits: Competitive salary, 25 days holiday, health cash plan, and flexible benefits.
- Other info: Enjoy a fun, inclusive office culture with opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills, problem-solving ability, and a passion for customer service.
The predicted salary is between 28932 - 28932 £ per year.
We now have an exciting opportunity for a Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.
Job Purpose
Do you have a passion for helping others? Are you proud of your strong people skills, organisation skills and enjoy solving problems? If so, why not consider joining Rydon as a Scheduler? This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers. This role is challenging, fast paced and is pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements / security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job.
You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for subcontractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works.
What we can offer you:
- A clear pay structure starting with a competitive starting salary of £28,932 per annum and increasing as you develop and achieve in the role
- 25 days holiday
- Incentives and recognition for your performance
- Full training, ongoing coaching and support
- Pension Scheme: 4% contributory
- Free Eyesight test and Flu Vaccinations
- Health Cash Plan: helping you spread the cost of essential healthcare
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it
- Wellbeing and mental health champions readily available at work
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire
- Opportunities to progress your career across the business
Where will I be working?
We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm. If you’re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you.
Experience Required
Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will:
- Enjoy working in a busy and fast paced environment
- Have an aptitude for problem-solving
- Have strong administration skills and attention to detail
- Be computer literate – able to use Microsoft Office, Outlook and Google Maps
- Have a passion for great customer service and an excellent telephone manner
If this sounds like you we'd strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page. Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.
Repairs Administrator employer: Rydon
Rydon Maintenance is an exceptional employer, offering a dynamic work environment in Greenhithe, Kent, where employees are valued for their contributions and supported in their professional growth. With a competitive salary, comprehensive benefits including health plans and flexible working options, and a strong focus on employee wellbeing, Rydon fosters a collaborative and inclusive culture that empowers staff to thrive in their roles while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Administrator
✨Tip Number 1
Get to know the company! Research Rydon and its values, especially their commitment to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves scheduling and managing repairs, think of examples from your past where you've successfully solved issues or improved processes. Be ready to share these during your interview.
✨Tip Number 3
Network with current employees if you can! Reach out on LinkedIn or through mutual connections to get insights about the company culture and what they value in a Repairs Administrator.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes directly to the right people. Plus, it shows you're proactive and keen to join the team at Rydon.
We think you need these skills to ace Repairs Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Repairs Administrator role. Highlight your organisation skills and any relevant experience in scheduling or administration to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for helping others and your problem-solving abilities. This is your chance to tell us why you’re the perfect fit for our team, so let your personality shine through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be coordinating with engineers and residents!
Apply Through Our Website:We’ve made it super easy for you to apply! Use the 'apply for this job' link on our website to submit your application. It only takes a few minutes, and we can’t wait to hear from you!
How to prepare for a job interview at Rydon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Administrator role. Familiarise yourself with the key responsibilities like scheduling engineers and managing repairs. This will help you demonstrate your enthusiasm and suitability for the position.
✨Show Off Your People Skills
Since this role involves liaising with engineers and residents, be prepared to discuss your strong people skills. Share examples of how you've effectively communicated or resolved issues in previous roles. This will highlight your ability to thrive in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved problems, especially in a busy setting. Whether it’s reallocating jobs or managing emergencies, showcasing your problem-solving skills will resonate well with the interviewers.
✨Be Ready to Discuss Technology
As the role requires using scheduling software and being computer literate, brush up on your tech skills. Be ready to talk about your experience with Microsoft Office, Google Maps, or any relevant software. This will show that you're prepared to hit the ground running.
