Scheduling Administrator in Greenhithe
Scheduling Administrator

Scheduling Administrator in Greenhithe

Greenhithe Full-Time 24000 - 32000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Organise schedules for maintenance engineers and ensure timely repairs for residents.
  • Company: Join Rydon, a leading FM company with a passion for community service.
  • Benefits: Competitive salary, 25 days holiday, health cash plan, and flexible benefits.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Strong organisational skills and a passion for customer service.
  • Other info: Fun, inclusive office culture with opportunities for career progression.

The predicted salary is between 24000 - 32000 Β£ per year.

We now have an excellent opportunity for a Scheduler to join our repairs and maintenance team. Based from our office in Greenhithe, Kent, this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.

For over 40 years, we have recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.

Job Purpose

Do you have a passion for helping others? Are you proud of your strong people skills, organisation skills and enjoy solving problems? If so, why not consider joining Rydon as a Scheduler?

Responsibilities

  • Organise the diaries of our maintenance engineers to ensure they attend and complete repairs on behalf of our residents/customers.
  • Ensure that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time.
  • Respond to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements/security is adhered to.
  • Monitor works to ensure they complete on time so that the engineer can attend to their next job.
  • Use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as emergencies arise or when extra time is needed.
  • Arrange for sub-contractors to complete specialist repairs, ensuring all jobs are closed down on the system once completed.
  • Liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works.

What we can offer you

  • A clear pay structure starting with a competitive starting salary of Β£28,090 per annum and increasing as you develop and achieve in the role.
  • 25 days holiday.
  • Incentives and recognition for your performance.
  • Full training, ongoing coaching and support.
  • Pension Scheme: 4% contributory.
  • Free Eyesight test and Flu Vaccinations.
  • Health Cash Plan: helping you spread the cost of essential healthcare.
  • 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
  • Wellbeing and mental health champions readily available at work.
  • Access to an employee discount scheme including a wide range of offers and discounts on insurances, lifestyle goods and services.
  • Flexible benefits including Critical Illness, DenPlan and Cycle to work schemes.
  • Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
  • Opportunities to progress your career across the business.

Where will I be working

We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us, we have good bus route links and are only 5 minutes from the nearest railway station. We also have free parking. It’s a fun and sociable office which promotes an inclusive culture.

Working Hours

This is a permanent full-time position and working hours are 40 per week, Monday to Friday 8am to 5pm.

Experience Required

Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial.

Above All You Will

  • Enjoy working in a busy and fast-paced environment.
  • Have an aptitude for problem-solving.
  • Have strong administration skills and attention to detail.
  • Be computer literate – able to use Microsoft Office, Outlook and Google Maps.
  • Have a passion for great customer service and an excellent telephone manner.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

Scheduling Administrator in Greenhithe employer: Rydon

Rydon Maintenance is an exceptional employer, offering a supportive and inclusive work culture in Greenhithe, Kent. With a competitive salary starting at Β£28,090, generous holiday allowance, and comprehensive training and development opportunities, employees are empowered to grow their careers while making a meaningful impact in the community. The company prioritises employee wellbeing with health benefits, flexible working arrangements, and a vibrant office atmosphere, making it an ideal place for those passionate about facilities management.
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Contact Detail:

Rydon Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Scheduling Administrator in Greenhithe

✨Tip Number 1

Get to know the company! Research Rydon Maintenance and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! As a Scheduler, you'll be liaising with engineers and residents. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.

✨Tip Number 3

Be ready to showcase your organisational skills! Think of examples from your past experiences where you've successfully managed multiple tasks or solved problems under pressure. This will demonstrate your fit for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Rydon team. Don’t miss out on this opportunity!

We think you need these skills to ace Scheduling Administrator in Greenhithe

Organisational Skills
Problem-Solving Skills
Attention to Detail
Scheduling Software Proficiency
Communication Skills
Customer Service Skills
Administration Skills
Microsoft Office
Outlook
Google Maps
Time Management
Adaptability
Team Collaboration

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Scheduler role. Highlight your organisation skills and any relevant experience in repairs or maintenance to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for helping others and your problem-solving abilities. This is your chance to tell us why you’re the perfect fit for our team at Rydon!

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be scheduling jobs and liaising with engineers and customers.

Apply Through Our Website: Don’t forget to apply through our dedicated careers page! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.

How to prepare for a job interview at Rydon

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Scheduler. Familiarise yourself with the key tasks like organising diaries, responding to call outs, and using scheduling software. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your People Skills

Since this role involves liaising with engineers and residents, be prepared to discuss your strong people skills. Think of examples where you've successfully communicated or resolved issues in a busy environment. This will show that you can handle the interpersonal aspects of the job.

✨Demonstrate Problem-Solving Abilities

Prepare to share specific instances where you've solved problems effectively. Whether it’s reallocating jobs or managing emergencies, showcasing your problem-solving skills will highlight your suitability for the fast-paced nature of the role.

✨Be Ready to Discuss Tech Savviness

As a Scheduler, you'll need to be comfortable with technology. Brush up on your knowledge of Microsoft Office and any scheduling software you’ve used before. Being able to talk about your tech skills confidently will give you an edge in the interview.

Scheduling Administrator in Greenhithe
Rydon
Location: Greenhithe

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