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- Tasks: Organise maintenance schedules and ensure timely repairs for residents.
- Company: Join Rydon, a leading facilities management company with a passion for community service.
- Benefits: Competitive salary, 25 days holiday, health cash plan, and flexible benefits.
- Why this job: Make a real difference by helping others and solving problems in a fast-paced environment.
- Qualifications: Strong organisational skills, attention to detail, and a passion for customer service.
- Other info: Enjoy a fun, inclusive office culture with opportunities for career progression.
The predicted salary is between 24000 - 32000 £ per year.
We now have an excellent opportunity for a Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.
For over 40 years, we’ve recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award‑winning, quality facilities for local communities with a commitment from people who are passionate about what they do.
Job Purpose
Do you have a passion for helping others? Are you proud of your strong people skills, organisational skills and enjoy solving problems? If so, why not consider joining Rydon as a Scheduler? This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers.
This role is challenging, fast‑paced and pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call‑outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements/security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job.
You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for sub‑contractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works.
What We Can Offer You
- A clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role
- 25 days holiday
- Incentives and recognition for your performance
- Full training, ongoing coaching and support
- Pension Scheme: 4 % contributory
- Free Eyesight test and Flu Vaccinations
- Health Cash Plan: helping you spread the cost of essential healthcare
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it
- Wellbeing and mental health champions readily available at work
- Access to an employee discount scheme which includes a wide‑range of special offers and discounts on insurances, lifestyle goods and services
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to Work schemes
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire
- Opportunities to progress your career across the business
Where will I be working?
We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team works at home and in the office on a rotational basis. Please note that we do not offer hybrid working during training. When you are travelling to us we have good bus route links and are only 5 minutes from the nearest railway station. We also have free parking. It’s a fun and sociable office which promotes an inclusive culture. This is a permanent full‑time position and working hours are 40 per week, Monday to Friday 8am to 5pm.
Experience Required
Although previous experience of working as a Repairs Co‑ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial.
Above All You Will
- Enjoy working in a busy and fast‑paced environment
- Have an aptitude for problem‑solving
- Have strong administration skills and attention to detail
- Be computer literate – able to use Microsoft Office, Outlook and Google Maps
- Have a passion for great customer service and an excellent telephone manner
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Repairs Scheduler in Dartford employer: Rydon
Contact Detail:
Rydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your problem-solving abilities and customer service skills, as these are key for a Repairs Scheduler.
✨Tip Number 3
Be proactive! If you see a job that interests you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Tailor your approach! Research Rydon and understand their values and culture. When you get the chance to chat with them, mention how your skills align with their mission of providing top-notch facilities management.
We think you need these skills to ace Repairs Scheduler in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Repairs Scheduler role. Highlight your organisational skills and any relevant experience in scheduling or administration to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping others and problem-solving, and explain why you want to join Rydon. Keep it friendly and professional – we love a personal touch!
Show Off Your Tech Skills: Since you'll be using scheduling software, mention any relevant tech skills you have. If you're familiar with Microsoft Office or similar tools, let us know! We appreciate candidates who are comfortable with technology.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rydon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Scheduler role. Familiarise yourself with the key responsibilities like scheduling jobs, liaising with engineers and residents, and using scheduling software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves a lot of communication with both engineers and residents, be prepared to demonstrate your strong people skills. Think of examples from your past experiences where you've successfully resolved issues or communicated effectively. This will highlight your ability to thrive in a fast-paced environment.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions that test your problem-solving abilities. Prepare by thinking of specific challenges you've faced in previous roles and how you overcame them. This will showcase your aptitude for handling the dynamic nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the scheduling software they use, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.