Contract Manager - Hard Facilities Management

An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team which delivers planned, preventative and responsive building maintenance and repairs. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract.

The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints.

Managing a skilled Engineering team delivering planned and reactive maintenance, you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.

Specific Key Duties Include:

• Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide.
• Ensure contractual commitments are met in accordance with KPI’s/SLA’s.
• Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators.
• You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance.
• You will build a balanced well performing team around you with a constant eye on succession planning.
• You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to.
• Identify and mitigate risk in all areas of contract and operational performance.
• Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings.

What We Can Offer You:

• A competitive starting salary.
• A car allowance of £5,472 per annum.
• 25 days holiday with the ability to increase up to 30 days.
• Pension Scheme: 4.5% contributory.
• Eyecare vouchers and free flu vaccinations.
• Health Cash Plan: helping you spread the cost of essential healthcare.
• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
• Wellbeing and mental health champions readily available at work.
• Access to an employee discount scheme which includes a wide range of special offers and discounts on insurances, lifestyle goods and services.
• Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes.
• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
• Opportunities for you to progress your career across the business.

Experience Required:

The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a contractor providing maintenance services within a healthcare environment. Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon.

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.