At a Glance
- Tasks: Lead Hard FM services for NHS sites, ensuring top-notch maintenance and repairs.
- Company: Join Rydon Maintenance, a progressive company in healthcare facilities management.
- Benefits: Competitive salary, car allowance, 25 days holiday, and flexible benefits.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Make a real difference in healthcare while advancing your career.
- Qualifications: Experience in Hard FM management, ideally in healthcare settings.
The predicted salary is between 45000 - 55000 £ per year.
We are now seeking an experienced Contract Manager to lead our Bristol based Hard FM healthcare maintenance and repairs contract for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospitals), mental health trusts, ambulance and primary care trusts.
Job Purpose
The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.
Specific key duties include:
- Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide.
- Ensure contractual commitments are met in accordance with KPI’s/SLA’s.
- Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators.
- You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance.
- You will build a balanced well performing team around you with a constant eye on succession planning.
- You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to.
- Identify and mitigate risk in all areas of contract and operational performance.
- Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings.
What we can offer you
- Competitive starting salary.
- Car allowance of £5,472 per annum.
- 25 days annual holiday.
- Holiday Purchase Scheme: Buy up to an additional 5 days holiday.
- Pension Scheme: 4.5% contributory.
- Health Cash Plan: helping you spread the cost of essential healthcare.
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
- Wellbeing and mental health champions readily available at work.
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
- Free Flu Vaccinations.
- Full training, ongoing coaching and support.
- Opportunities to progress your career across the business.
This is an excellent opportunity to make a real difference, as well as excellent opportunities for onward development for you and the teams you lead.
Experience Required
The preferred candidate will be an experienced Hard FM contract manager or Contract Supervisor / Service Manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi-site operation, with experience gained within a healthcare setting. Experience of PFI contracts would also be an advantage.
You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long‑term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
Senior Hard FM Contract Manager – NHS Sites in Bristol employer: Rydon
Rydon Maintenance is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a car allowance, generous holiday options, and a health cash plan. Our supportive work culture prioritises employee wellbeing and development, providing ongoing training and clear pathways for career progression within the expanding healthcare sector in Bristol. Join us to make a meaningful impact while enjoying a fulfilling career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hard FM Contract Manager – NHS Sites in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to hard FM services, especially in healthcare. Tailor your responses to show how your experience aligns with their needs, and be ready to discuss specific examples of your past successes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that dream job!
We think you need these skills to ace Senior Hard FM Contract Manager – NHS Sites in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Hard FM Contract Manager. Highlight your experience in managing healthcare maintenance contracts and leading teams, as this will show us you understand the specific needs of the NHS.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed contracts and improved service delivery in the past, especially in a healthcare setting.
Showcase Your Leadership Skills:We want to see your leadership style! Include details about how you've built and managed teams, set targets, and ensured compliance with health and safety regulations. This will help us understand how you can lead our engineering team effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Rydon
✨Know Your Stuff
Make sure you brush up on your knowledge of Hard FM services, especially in a healthcare context. Understand the specific challenges and regulations that come with managing NHS sites, as this will show your potential employer that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
As a Senior Contract Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure environments. Highlight your experience in managing both directly employed staff and subcontractors, as this is crucial for the role.
✨Be Ready to Discuss KPIs and SLAs
Since the job involves ensuring contractual commitments are met, be prepared to discuss how you've previously managed KPIs and SLAs. Bring specific examples of how you've improved service delivery and compliance in your past roles, as this will illustrate your capability to meet the expectations of the position.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.