At a Glance
- Tasks: Lead Hard FM services in healthcare, ensuring top-notch maintenance and compliance.
- Company: Join Rydon Maintenance, a growing division dedicated to healthcare facilities management.
- Benefits: Competitive salary, car allowance, 25 days holiday, and flexible benefits.
- Other info: Opportunities for career progression and a commitment to diversity and inclusion.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Experience in Hard FM management, strong leadership, and financial acumen required.
The predicted salary is between 40000 - 50000 £ per year.
Responsibilities
The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.
Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long‑term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI's/SLA's. Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators.
You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings.
Preferred Candidate
The preferred candidate will be an experienced Hard FM contract manager or Contract Supervisor / Service Manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi‑site operation, with experience gained within a healthcare setting. Experience of PFI contracts would also be an advantage.
Additional Qualifications and Experience
You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long‑term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon.
About the Role
We are now seeking an experienced Contract Manager to lead our Bristol based Hard FM healthcare maintenance and repairs contract for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts.
Benefits
- Competitive starting salary.
- Car allowance of £5.472 per annum.
- 25 days annual holiday.
- Holiday Purchase Scheme: Buy up to an additional 5 days holiday.
- Pension Scheme: 4.5% contributory.
- Health Cash Plan: helping you spread the cost of essential healthcare.
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
- Wellbeing and mental health champions readily available at work.
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
- Free Flu Vaccinations.
- Full training, ongoing coaching and support.
- Opportunities to progress your career across the business.
This is an excellent opportunity to make a real difference, as well as excellent opportunities for onward development for you and the teams you lead. As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
Contract Manager employer: Rydon Homes
Rydon Maintenance is an exceptional employer, offering a dynamic work environment in Bristol where you can lead impactful Hard FM services for the NHS. With a strong focus on employee wellbeing, competitive benefits, and ample opportunities for career progression, we foster a culture of continuous improvement and teamwork. Join us to make a meaningful difference in healthcare maintenance while enjoying a supportive atmosphere that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in healthcare facilities management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to hard FM services and think of examples from your experience that align with their goals. This will show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Hard FM services, especially in healthcare settings. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Leadership Skills:As a Contract Manager, you'll be leading a team, so don’t forget to mention your previous leadership experiences. Share examples of how you've successfully managed teams and improved service delivery in past roles.
Highlight Financial Acumen:Since financial management is key in this role, be sure to include any relevant experience you have with budgets, KPIs, and contract compliance. We’re looking for someone who can maximise profit while managing risks effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Rydon Maintenance!
How to prepare for a job interview at Rydon Homes
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management, especially in a healthcare context. Understand the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for the role, as well as any relevant legislation and regulations.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading teams, particularly in managing both directly employed and subcontracted trades. Be ready to share specific examples of how you've driven performance improvements and ensured compliance with policies and procedures.
✨Demonstrate Financial Acumen
Since financial management is a big part of this role, come prepared to talk about your experience with budget management and maximising profit levels. Highlight any past successes in managing contracts and mitigating financial risks.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage operational issues. Think of scenarios where you've had to identify and mitigate risks or handle challenging situations with clients or team members, and be ready to explain your thought process.
