Senior Hard FM Contract Manager – Healthcare (Multi-Site) in Bristol

Senior Hard FM Contract Manager – Healthcare (Multi-Site) in Bristol

Bristol Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Rydon Homes

At a Glance

  • Tasks: Lead Hard FM services across healthcare sites, ensuring safety and performance.
  • Company: Join Rydon Maintenance, a growing division focused on healthcare facilities management.
  • Benefits: Competitive salary, car allowance, 25 days holiday, and health cash plan.
  • Other info: Opportunities for career progression and a commitment to diversity and inclusion.
  • Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
  • Qualifications: Experience in Hard FM management, ideally in healthcare, with strong leadership skills.

The predicted salary is between 50000 - 65000 £ per year.

The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints.

Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long‑term planning of resources and delivering continuous improvements to the services/operations we provide.

Ensure contractual commitments are met in accordance with KPI's/SLA's. Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance.

You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings.

The preferred candidate will be an experienced Hard FM contract manager or Contract Supervisor / Service Manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi‑site operation, with experience gained within a healthcare setting. Experience of PFI contracts would also be an advantage.

You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long‑term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon.

We are now seeking an experienced Contract Manager to lead our Bristol based Hard FM healthcare maintenance and repairs contract for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts.

Benefits include:

  • Competitive starting salary.
  • Car allowance of £5,472 per annum.
  • 25 days annual holiday.
  • Holiday Purchase Scheme: Buy up to an additional 5 days holiday.
  • Pension Scheme: 4.5% contributory.
  • Health Cash Plan: helping you spread the cost of essential healthcare.
  • 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
  • Wellbeing and mental health champions readily available at work.
  • Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
  • Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
  • Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
  • Free Flu Vaccinations.
  • Full training, ongoing coaching and support.
  • Opportunities to progress your career across the business.

This is an excellent opportunity to make a real difference, as well as excellent opportunities for onward development for you and the teams you lead. As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

Senior Hard FM Contract Manager – Healthcare (Multi-Site) in Bristol employer: Rydon Homes

Rydon Maintenance is an exceptional employer, offering a dynamic work environment in Bristol where you can lead impactful Hard FM services for the NHS. With a strong focus on employee wellbeing, competitive benefits, and ample opportunities for career progression, Rydon fosters a culture of continuous improvement and teamwork, ensuring that you can thrive both personally and professionally while making a meaningful difference in healthcare maintenance.

Rydon Homes

Contact Details:

Rydon Homes Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Hard FM Contract Manager – Healthcare (Multi-Site) in Bristol

Tip Number 1

Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or webinars, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to hard FM services, especially in healthcare. Tailor your responses to show how your experience aligns with their needs, and don’t forget to highlight your leadership skills!

Tip Number 3

Showcase your achievements! When discussing your past roles, focus on specific examples where you improved service delivery or managed successful projects. Use metrics to back up your claims – numbers speak volumes in this industry!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Rydon. Don’t forget to follow up after applying; a little persistence can go a long way!

We think you need these skills to ace Senior Hard FM Contract Manager – Healthcare (Multi-Site) in Bristol

Hard FM Services Management
Health and Safety Compliance
Quality Assurance
Performance Management
Team Leadership
Contract Management
Budget Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Hard FM Contract Manager role. Highlight your previous experience in healthcare settings and managing multi-site operations to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed contracts and led teams in the past.

Showcase Your Leadership Skills:We want to see how you lead and inspire your team! Include examples of how you've set targets, driven performance, and ensured compliance with policies and procedures in your application.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Rydon.

How to prepare for a job interview at Rydon Homes

Know Your Hard FM Inside Out

Make sure you brush up on your knowledge of Hard FM services, especially in a healthcare context. Understand the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for the role. This will show your potential employer that you're not just familiar with the basics but also ready to hit the ground running.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past, particularly in multi-site operations. Highlight your experience in managing both directly employed staff and subcontractors. This is your chance to showcase your ability to build a balanced, high-performing team and your approach to succession planning.

Be Ready to Discuss Financial Acumen

Since financial management is a key part of this role, come prepared to discuss how you've maximised profit levels and managed risks in previous contracts. Be specific about your strategies for ensuring financial interests are met while maintaining service quality.

Prepare for Scenario-Based Questions

Expect questions that require you to think on your feet, such as how you would handle operational issues or mitigate risks in a healthcare setting. Practise articulating your thought process clearly and confidently, as this will demonstrate your strategic thinking and problem-solving abilities.