At a Glance
- Tasks: Manage day-to-day delivery of hard FM services and respond to reactive calls.
- Company: Rydon is known for quality maintenance within NHS Hard Facilities Management.
- Benefits: Salary between £40,000 – £45,000 with a car allowance and 25 days holiday.
- Other info: Role covers Bristol, Salisbury, and Swindon.
- Why this job: Join a reputable team servicing over 250 buildings for 20 NHS Trusts.
- Qualifications: Experience in facilities management, ideally supporting NHS clients, and knowledge of M&E services.
The predicted salary is between 35000 - 38000 £ per year.
Hard FM Service Manager role within Rydon's South West based NHS repairs and maintenance team. Responsible for managing a directly employed team of skilled trade operatives across planned, preventative and responsive maintenance across a patch covering Bristol, Salisbury and Swindon.
Responsibilities
- Manage day-to-day delivery of hard FM services, ensuring statutory compliance with legislation and local codes of practice.
- Respond to reactive calls and PPMs to meet SLA and KPI targets.
- Manage specialist planned and reactive sub-contracted services when works cannot be completed in-house, ensuring quality and HSQE obligations.
- Report to the contract manager and support ongoing improvements to the long-term contract strategy, maximizing productivity, quality, cost efficiencies and risk mitigation.
- Maintain strong customer service approach, influencing, communication and relationship building skills.
Qualifications
- Previous experience in a facilities management company, ideally supporting NHS clients.
- Experience as a supervisor or in service management.
- Knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation.
- Strong interpersonal skills, good IT skills (Microsoft Office – Word, Outlook, Excel).
- Commercial awareness that can be translated to NHS context.
Benefits
- Salary £40,000 – 45,000
- Car allowance £4,872
- 25 days holiday (extendable to 30 days)
- Pension scheme 4.5% contributory
- Health Cash Plan
- 24/7 EAP service
- Wellbeing and mental health champions
- Employee discount scheme
- Flexible benefits: Private Medical, Critical Illness, DenPlan, Cycle to work
- Employee Referral Scheme
- Free flu vaccinations
- Full training, ongoing coaching and support
- Career progression within the business
Rydon has established a strong reputation for quality maintenance within NHS Hard Facilities Management, servicing over 250 buildings for 20 NHS Trusts. We provide responsive repairs, planned maintenance, small works and minor capital projects for acute, mental health, ambulance and primary care trusts. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
Hard FM Service Manager in Bristol employer: Rydon Homes
Rydon offers a competitive salary and benefits including a health cash plan and flexible perks. Located in the South West, Rydon has a strong reputation for servicing NHS facilities, ensuring quality and compliance across various trusts. The team values diversity and promotes career progression within the business.
