At a Glance
- Tasks: Support our housing maintenance team by managing cases of damp and mould.
- Company: Join Rydon Maintenance, a dynamic leader in social housing repairs.
- Benefits: Enjoy 25 days holiday, health cash plan, and flexible benefits.
- Other info: Full training provided; work from home one day a week.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Customer service or admin experience; strong IT and communication skills.
The predicted salary is between 30000 - 40000 € per year.
Rydon Maintenance has a fantastic opportunity for a Repairs Administrator to join our highly regarded social housing repairs and maintenance team. The role is based at our office in Islington with the ability to work from home, typically 1 day a week.
This role will support our housing maintenance and repair team predominately in identifying, recording, and progressing cases of damp and mould. As repairs administrator you will be a key link between our operational team, residents and contractors to ensure the provision of a smooth and efficient service provision.
Key responsibilities as Repairs Administrator include:
- Raise, triage and update reported cases of damp and mould.
- Support the surveyor in collating information, reports and updating records to ensure information is up to date.
- Refer relevant cases for further inspection or remedial work.
- Maintain accurate and detailed records on internal systems, assisting with building reports and case summaries where required.
- Liaise with tenants, internal teams and contractors to provide timely updates and to ensure effective case resolution.
- Being fully aware of the legislation regarding Awaabs Law and the requirements to be followed.
- Take minutes of Toolbox Talks and type up and save onto Sharepoint.
- Keeping notice board in the office up to date with latest policies and safety campaigns.
What we can offer you as Repairs Administrator:
- A competitive starting salary.
- 25 days annual holiday.
- Holiday Purchase Scheme: Buy up to an additional 5 days holiday.
- Pension Scheme: 4% contributory.
- Health Cash Plan: helping you spread the cost of essential healthcare.
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
- Wellbeing and mental health champions readily available at work.
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
- Eye care vouchers and Free Flu Vaccinations.
- Full training, ongoing coaching and support.
This is a full time permanent position. Working hours are 40 per week, Monday to Friday, 8am to 5pm.
If you are looking for a varied and interesting role and want to join a diverse and growing company then we look forward to hearing from you.
Experience Required:
- Previous experience in a customer service or administrative role.
- Previous experience gained working for a maintenance contractor, property services or housing association would be highly desirable.
- Strong written and verbal communication skills.
- You will have excellent IT skills including experience using Microsoft Packages such as Word, Excel and Outlook.
- Excellent attention to detail and the ability to manage a busy and varied workload.
If you have the above experience we'd strongly encourage you to apply.
Additional Information:
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To be redirected to our dedicated careers page to complete your application.
Administrator in Islington employer: Rydon Group
Rydon Maintenance is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a competitive salary, generous holiday allowance, and flexible working options, including the ability to work from home, Rydon fosters a dynamic environment where employees can thrive while contributing to meaningful projects in social housing and healthcare. Join us in making a positive impact on communities while enjoying comprehensive benefits and ongoing training opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Islington
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching Rydon Maintenance and its values. Show us that you understand our commitment to quality and community. Tailor your answers to reflect how your skills align with our mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you articulate your experience and demonstrate your problem-solving skills, especially in customer service scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Rydon Maintenance.
We think you need these skills to ace Administrator in Islington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Repairs Administrator role. Highlight your relevant experience in customer service or administration, especially if you've worked in maintenance or housing before. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves liaising with tenants, internal teams, and contractors, it's crucial to demonstrate your strong written and verbal communication skills. Use clear and concise language in your application to reflect this ability. We love a good communicator!
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our dedicated careers page. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our fantastic team at Rydon Maintenance!
How to prepare for a job interview at Rydon Group
✨Know Your Stuff
Before the interview, make sure you understand Rydon Maintenance's role in social housing repairs. Familiarise yourself with their services, especially around damp and mould issues, as this will show your genuine interest and preparedness.
✨Showcase Your Communication Skills
As a Repairs Administrator, you'll be liaising with tenants and contractors. Prepare examples of how you've effectively communicated in previous roles, especially in customer service or administrative positions. This will highlight your ability to manage relationships and resolve issues.
✨Be Detail-Oriented
Attention to detail is crucial for this role. Bring examples of how you've maintained accurate records or managed complex information in past jobs. This will demonstrate your capability to handle the responsibilities of the position.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, the tools they use for case management, or how they handle challenging situations. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
