At a Glance
- Tasks: Lead a skilled team in maintaining NHS facilities across Bristol, Salisbury, and Swindon.
- Company: Progressive company dedicated to excellent service and employee wellbeing.
- Benefits: Competitive salary, generous holiday, health cash plan, and flexible benefits.
- Other info: Join a diverse team with great career progression opportunities and ongoing support.
- Why this job: Make a real difference in healthcare by ensuring smooth operations in hospitals.
- Qualifications: Experience in facilities management, strong communication skills, and knowledge of health and safety.
The predicted salary is between 40000 - 45000 £ per year.
As Service Manager, you will oversee a team of directly employed skilled trade operatives responsible for planned, preventative and responsive maintenance across NHS facilities in Bristol, Salisbury and Swindon. Your role is to ensure efficient service delivery, meet SLA and KPI targets, and maintain statutory compliance with health and safety regulations.
Responsibilities
- Manage day‑to‑day operations of hard FM services, including scheduling and coordinating maintenance work for over 250 NHS sites.
- Ensure reactive call and PPM responses are timely to support smooth running of hospital environments.
- Oversee specialist planned and reactive subcontracted services when in‑house work is not possible, ensuring works meet quality standards and HSQ& E obligations.
- Report to the contract manager and contribute to improvement initiatives, cost optimisation, risk mitigation and long‑term contract strategy.
What we can offer you
- Salary £40,000 – £45,000 per annum
- Car allowance of £4,872
- 25 days holiday (increase to 30 days)
- Pension scheme – 4.5% contributory
- Health Cash Plan for essential healthcare costs
- Employee Assistance Programme – free advice, counselling and support
- Wellbeing and mental‑health champions on site
- Employee discount scheme across insurance, lifestyle goods and services
- Flexible benefits – Private Medical, Critical Illness, DenPlan, Cycle to work schemes
- Employee Referral Scheme – cash reward for successful hires
- Full training, ongoing coaching and support for career progression
- Free flu vaccinations
Experience Required
The preferred candidate will have previous experience working for a facilities management company, ideally with NHS clients. Strong influencing, communication and relationship‑building skills are essential. Knowledge of M&E building services maintenance and health and safety procedures in daily site operations is required. A proactive customer‑service approach, strong interpersonal skills and proficiency in Microsoft Office (Word, Outlook, Excel) are essential.
Additional Information
We are a well‑established, progressive company committed to attracting and retaining individuals through an excellent benefits package that includes core and voluntary benefits.
Equal Opportunity
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates are selected solely on their ability to carry out the duties of the post.
Hard FM Service Manager in Swindon employer: Rydon Group Ltd
Rydon is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a competitive salary, generous holiday allowance, and a comprehensive benefits package, including health cash plans and flexible options, we ensure our team members thrive in their roles while making a meaningful impact across NHS facilities in the vibrant locations of Bristol, Salisbury, and Swindon.
