At a Glance
- Tasks: Support our housing maintenance team by managing cases of damp and mould.
- Company: Join Rydon Maintenance, a dynamic leader in social housing repairs.
- Benefits: Enjoy 25 days holiday, health cash plan, and flexible benefits.
- Other info: Full training provided in a supportive and diverse environment.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Customer service or admin experience; strong communication and IT skills.
The predicted salary is between 30000 - 40000 € per year.
Rydon Maintenance has a fantastic opportunity for a Repairs Administrator to join our highly regarded social housing repairs and maintenance team. The role is based at our office in Islington with the ability to work from home, typically 1 day a week.
This role will support our housing maintenance and repair team predominately in identifying, recording, and progressing cases of damp and mould. As repairs administrator you will be a key link between our operational team, residents and contractors to ensure the provision of a smooth and efficient service provision.
Key responsibilities as Repairs Administrator include:- Raise, triage and update reported cases of damp and mould.
- Support the surveyor in collating information, reports and updating records to ensure information is up to date.
- Refer relevant cases for further inspection or remedial work.
- Maintain accurate and detailed records on internal systems, assisting with building reports and case summaries where required.
- Liaise with tenants, internal teams and contractors to provide timely updates and to ensure effective case resolution.
- Being fully aware of the legislation regarding Awaabs Law and the requirements to be followed.
- Take minutes of Toolbox Talks and type up and save onto Sharepoint.
- Keeping notice board in the office up to date with latest policies and safety campaigns.
What we can offer you as Repairs Administrator:
- A competitive starting salary
- 25 days annual holiday.
- Holiday Purchase Scheme: Buy up to an additional 5 days holiday
- Pension Scheme: 4% contributory.
- Health Cash Plan: helping you spread the cost of essential healthcare
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
- Wellbeing and mental health champions readily available at work.
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
- Eye care vouchers and Free Flu Vaccinations
- Full training, ongoing coaching and support
This is a full time permanent position. Working hours are 40 per week, Monday to Friday, 8am to 5pm. If you are looking for a varied and interesting role and want to join a diverse and growing company then we look forward to hearing from you.
Experience Required:- Previous experience in a customer service or administrative role.
- Previous experience gained working for a maintenance contractor, property services or housing association would be highly desirable.
- Strong written and verbal communication skills.
- You will have excellent IT skills including experience using Microsoft Packages such as Word, Excel and Outlook.
- Excellent attention to detail and the ability to manage a busy and varied workload.
If you have the above experience we'd strongly encourage you to apply.
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
Administrator employer: Rydon Group Ltd
Rydon Maintenance is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a competitive salary, generous holiday allowance, and flexible working options, including the ability to work from home, employees are empowered to maintain a healthy work-life balance. The company fosters a diverse environment and provides comprehensive training and development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Rydon Maintenance and their values. Show us you’re passionate about social housing and how you can contribute to improving communities.
✨Tip Number 3
Practice your communication skills! As a Repairs Administrator, you'll need to liaise with tenants and contractors. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in customer service or administration, especially if they relate to maintenance or housing.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Repairs Administrator role. Share specific examples of how you've successfully managed similar tasks in the past.
Show Off Your IT Skills:Since strong IT skills are essential, mention your proficiency with Microsoft Word, Excel, and Outlook. If you have experience with any other relevant software, don’t forget to include that too!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Rydon Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Repairs Administrator. Familiarise yourself with the key responsibilities, especially around damp and mould cases. Research Rydon Maintenance and their commitment to quality in social housing to show you're genuinely interested.
✨Showcase Your Communication Skills
As this role involves liaising with tenants, internal teams, and contractors, be prepared to demonstrate your strong written and verbal communication skills. Think of examples from your past experience where you effectively resolved issues or communicated complex information clearly.
✨Be Detail-Oriented
Attention to detail is crucial for this position. During the interview, highlight your ability to maintain accurate records and manage a busy workload. You could mention specific tools or methods you use to stay organised and ensure nothing slips through the cracks.
✨Understand the Legislation
Familiarise yourself with Awaab's Law and any relevant legislation regarding housing repairs. Being able to discuss this knowledge during your interview will show that you are proactive and understand the legal framework surrounding the role.
