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- Tasks: Lead a team to enhance Records services and drive process improvements.
- Company: Dynamic professional services firm with a collaborative culture.
- Benefits: Professional development opportunities and meaningful project involvement.
- Why this job: Take ownership of a critical function and make a real impact.
- Qualifications: Management experience in Records/Information Management and strong IT skills.
- Other info: Flexible, adaptable environment with excellent career growth potential.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced Records Manager to lead and enhance our Records service across multiple offices. This is a fantastic opportunity to take ownership of a critical function, manage a team, and drive process improvements in a dynamic professional services environment.
Key Responsibilities
- Leadership & Vendor Management
- Line-manage a team of three, setting objectives and conducting performance reviews.
- Oversee external contractors and service providers, ensuring SLAs are met.
- Review and improve Records processes to streamline operations.
- Deliver ad hoc Records projects and report on progress, risks, and benefits.
- Records Operations
- Register and barcode archive and deeds items in Elite 3E Records Management System (RMS).
- Process retrievals, manage consignments, and update RMS accurately.
- Handle permanent withdrawals and destruction in line with policy and GDPR.
- Compliance & Documentation
- Maintain chain-of-custody records and audit trails.
- Support Business Continuity and Health & Safety procedures.
- Collaboration
- Work closely with Facilities and internal stakeholders to resolve issues.
- Communicate clearly and professionally with internal customers and external providers.
Skills & Experience
- Previous management experience in Records/Information Management within a professional services environment.
- Proficient in Elite 3E RMS (or similar) and confident with IT tools (Outlook, Excel, barcode systems).
- Strong customer-service focus with excellent communication skills.
- Understanding of data protection and retention principles.
Desirable Qualifications
- IOSH Working Safely / Managing Safely
- Manual-handling training
- Risk Assessment Awareness
Personal Attributes
- Confident, professional, and discreet.
- Flexible, adaptable, and a strong team player.
- Self-motivated with the ability to prioritise and meet deadlines.
Why Join Us?
You’ll be part of a collaborative environment with opportunities for professional development and the chance to work on meaningful projects. Interested? Apply now and take the next step in your career.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Records Lead employer: Ryder Reid
Contact Detail:
Ryder Reid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the records management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your experience in records management. Join relevant groups and engage with posts to increase your visibility in the industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to records management. Think about how you've led teams, improved processes, and handled compliance issues. We want you to shine when it comes to showcasing your skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and making an impact in records management.
We think you need these skills to ace Records Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous management experience in Records/Information Management and any relevant IT tools you've used, like Elite 3E RMS.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Records Lead role. Share specific examples of how you've improved processes or led teams in the past, and don’t forget to show your enthusiasm for the position!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ryder Reid
✨Know Your Records Management Inside Out
Make sure you brush up on your knowledge of records management principles, especially those related to compliance and GDPR. Familiarise yourself with the Elite 3E RMS system, as being able to discuss its functionalities confidently will impress the interviewers.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of your previous management experience. Talk about how you've set objectives, conducted performance reviews, and improved processes in your past roles. This will demonstrate your capability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you've had to manage vendor relationships or resolve conflicts within a team. Having specific examples ready will help you stand out.
✨Communicate Clearly and Professionally
As communication is key in this role, practice articulating your thoughts clearly. Be professional in your responses and ensure you listen actively to the interviewers. This will show that you can collaborate effectively with both internal stakeholders and external providers.
