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- Tasks: Provide 1st and 2nd line IT support for desktop systems and legal applications.
- Company: Join a leading international law firm with a dynamic team.
- Benefits: Gain valuable experience in a professional environment with potential for permanent placement.
- Other info: Opportunity to work on exciting IT projects and develop your skills.
- Why this job: Kickstart your IT career while making a real impact in the legal sector.
- Qualifications: Previous IT support experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.
Key Responsibilities
- Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.
- Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and other key legal applications.
- Deliver user training and onboarding on standard desktop systems.
- Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).
- Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).
- Participate in IT projects, relocations, and occasional on-call support.
- Maintain accurate logs of users, assets, and technical issues.
Requirements
- Previous experience in IT support, ideally within a law firm or professional services.
- Strong communication skills and a proactive, team-oriented approach.
- Ability to work independently and manage competing priorities.
Please apply now if you are interested! Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Temporary IT Support Analyst in London employer: Ryder Reid
Contact Detail:
Ryder Reid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary IT Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. You never know who might have a lead on a temporary IT Support Analyst role or can put in a good word for you.
✨Tip Number 2
Get your tech skills sharp! Brush up on Office 365, iManage, and other tools mentioned in the job description. Being able to talk confidently about these during interviews will set you apart from the crowd.
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or using online resources can help you articulate your experience and show off your proactive, team-oriented approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talent like yours!
We think you need these skills to ace Temporary IT Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with desktop systems, Office 365, and any legal applications you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your previous experience in IT support and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Strong communication is key in this role. In your application, give examples of how you've effectively communicated with users or team members in the past. We love seeing candidates who can convey technical information clearly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Ryder Reid
✨Know Your Tech Inside Out
Make sure you brush up on the specific tools mentioned in the job description, like Office 365, iManage, and Adobe Acrobat. Being able to discuss your experience with these applications will show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you'd train users on desktop systems, so think of examples where you've done this before.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific IT support scenarios. Think about times you've troubleshot issues or managed competing priorities, and be ready to share those experiences in a clear and concise way.
✨Demonstrate Your Team Spirit
This role requires a proactive, team-oriented approach, so be prepared to discuss how you've collaborated with others in past roles. Share examples of how you've contributed to team projects or supported colleagues in achieving their goals.