At a Glance
- Tasks: Provide hands-on IT support for hardware, software, and mobile devices in a legal tech environment.
- Company: Join Ryder Reid, a leading legal tech firm in London.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Exciting client-facing role with a chance to make a real difference.
- Why this job: Be the go-to tech hero, solving problems and supporting a dynamic team.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
Ryder Reid is seeking an IT User Support Specialist to join its technology team in London.
This hands-on, client-facing role provides first-line and deskside support for desktop hardware, software, and mobile devices, ensuring smooth day-to-day IT operations.
You will work with fee earners and staff, troubleshoot issues, maintain AV/VC equipment, support office moves, and assist with remote access technologies.
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We think you need these skills to ace Client‑Facing IT Support Specialist — Legal Tech
Client-Facing Support
Desktop Hardware Support
Software Troubleshooting
Mobile Device Support
AV/VC Equipment Maintenance
Remote Access Technologies
Problem-Solving Skills