Client Engagement Coordinator in City of London
Client Engagement Coordinator

Client Engagement Coordinator in City of London

City of London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support partners by managing client openings, billing, and collections.
  • Company: Dynamic law firm with a focus on client relationships.
  • Benefits: Hybrid work model, competitive salary, and professional growth opportunities.
  • Why this job: Build strong client connections and drive the firm's success.
  • Qualifications: Experience in billing and collections, strong communication skills.
  • Other info: Great chance to enhance your finance career in a supportive environment.

The predicted salary is between 28800 - 43200 Β£ per year.

This role will provide vital support to designated partners, ensuring smooth client and matter openings, compliance with conflicts and anti-money laundering requirements, and effective billing and collections. You will play a key part in building strong client relationships from inception through to completion, maximising revenues by resolving queries promptly and driving timely billing and collections.

Key Responsibilities

  • Prepare and process monthly client bills in line with firm policies and VAT
  • Manage client and matter openings, including conflicts checks, AML documentation and engagement letters
  • Upload and monitor e-bills, liaising with the e-billing team to resolve issues promptly
  • Track and review WIP and inventory, arranging monthly review meetings with partners and summarising outcomes
  • Liaise directly with clients on billing and collections, ensuring queries are resolved and payments secured
  • Process time transfers, write-offs, and maintain accurate records in firm systems
  • Provide AR/WIP updates for audits, reporting, and ad-hoc finance projects as required

Skills & Experience

  • Billing and collections experience, from a law firm environment
  • Proactive, solution-oriented, and confident in dealing with clients and senior stakeholders
  • Ability to work independently while collaborating effectively within a team
  • Clear and professional communication skills, both written and verbal

This is a fantastic opportunity for a finance professional with billing and collections expertise to take on a client-facing role, build strong relationships, and contribute directly to the firm's success.

Client Engagement Coordinator in City of London employer: Ryder Reid

As a Client Engagement Coordinator in London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our hybrid work model fosters flexibility while our commitment to building strong client relationships ensures that you play a pivotal role in the firm's success. With a focus on collaboration and proactive problem-solving, we offer a rewarding career path where your contributions are valued and recognised.
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Contact Detail:

Ryder Reid Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Engagement Coordinator in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Engagement Coordinator role. You never know who might have the inside scoop on an opening or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their billing processes and compliance requirements so you can speak confidently about how you can add value. We want to see you shine!

✨Tip Number 3

Practice your communication skills! Since this role involves liaising with clients and senior stakeholders, being clear and professional is key. Try mock interviews with friends or use online resources to refine your pitch.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.

We think you need these skills to ace Client Engagement Coordinator in City of London

Billing and Collections Experience
Client Relationship Management
Compliance Knowledge (AML, Conflicts Checks)
E-billing Proficiency
WIP Tracking and Review
Communication Skills (Written and Verbal)
Proactive Problem-Solving
Team Collaboration
Attention to Detail
Time Management
Finance Reporting
Record Keeping

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Client Engagement Coordinator role. Highlight your billing and collections experience, especially in a law firm environment, and showcase how you've built strong client relationships in the past.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and solution-oriented mindset, and don’t forget to express your enthusiasm for working with clients and senior stakeholders.

Showcase Your Communication Skills: Since clear and professional communication is key, make sure your written application reflects this. Keep your language concise and professional, and double-check for any typos or errors before hitting send!

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Ryder Reid

✨Know Your Numbers

Make sure you brush up on your billing and collections experience. Be ready to discuss specific examples of how you've managed client accounts, resolved queries, and ensured timely payments. This will show that you understand the financial side of client engagement.

✨Showcase Your Communication Skills

Since this role involves liaising directly with clients, practice articulating your thoughts clearly and professionally. Consider preparing a few scenarios where you successfully communicated complex information to clients or stakeholders, as this will highlight your ability to build strong relationships.

✨Be Proactive in Problem-Solving

Demonstrate your proactive approach by thinking of potential challenges that might arise in client engagements. Prepare to discuss how you would handle issues like billing discrepancies or compliance checks, showcasing your solution-oriented mindset.

✨Familiarise Yourself with Compliance Requirements

Since the role involves compliance with conflicts and anti-money laundering requirements, do some research on these topics. Being able to speak knowledgeably about relevant regulations will impress interviewers and show that you're serious about the responsibilities of the role.

Client Engagement Coordinator in City of London
Ryder Reid
Location: City of London

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