Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch AV and telecom support for meetings and events.
- Company: Join a global law firm with a dynamic IT team in London.
- Benefits: Competitive salary, professional growth, and a collaborative work environment.
- Other info: Flexible shifts and opportunities for overtime; perfect for tech enthusiasts!
- Why this job: Be the tech hero who ensures seamless communication and collaboration.
- Qualifications: 2+ years in AV/IT support, strong troubleshooting skills, and customer service focus.
The predicted salary is between 35000 - 45000 £ per year.
The London office of a global law firm is seeking a proactive and service-driven AV & Telecoms Specialist to join their IT team. This is a highly visible, client-facing role that plays a critical part in ensuring seamless audiovisual and telephony support across the firm. The team is keen to hire someone who demonstrates strong fundamentals, excellent presentation, and the potential to grow within a high-performance professional services environment.
Key Responsibilities
- Audio-Visual Support
- Provide end-to-end AV support across all conference and meeting rooms.
- Deliver premium, white-glove support to clients, attorneys and senior leadership.
- Set up, test, monitor and troubleshoot AV systems for meetings, hearings, trials, depositions and firmwide events.
- Support and operate Zoom and Microsoft Teams video conferencing.
- Manage displays, microphones, cameras and Cisco/Crestron room control systems.
- Perform routine preventative maintenance and escalate issues where required.
- Telecoms Support
- Provide Level 1 and Level 2 support for the firm’s Zoom Phone telephony system.
- Assist with onboarding and offboarding, including handset deployment, configuration and routing.
- Support voicemail setup, call routing and handset troubleshooting.
- Liaise with third-party service providers for escalations.
- Maintain and update telephony and AV hardware inventory.
Person Specification
- Required Skills & Experience
- Minimum 2 years’ experience in AV, IT and/or telecoms support, ideally within a professional services environment (law firm experience advantageous).
- Strong understanding of AV hardware, video conferencing platforms and room control systems.
- Excellent troubleshooting skills with a logical and methodical approach.
- Strong customer-service orientation with confident, professional client-facing communication skills.
- Calm, composed and solutions-focused under pressure.
- Professional appearance, tone and manner.
- Technical Experience (desirable)
- Cisco and Crestron
- Zoom Meetings and Zoom Telephony
- Microsoft Teams
- ClickShare
- Windows 11 and Microsoft Office 365
- macOS
- Adobe Premiere / Rush
- Event lighting (e.g. Chauvet uplighters, wireless DMX)
Additional Requirements
- Ability to work rotating shifts (8:00–4:00 or 10:00–6:00).
- Flexibility to provide overtime and occasional weekend support for events or projects.
- Enthusiastic, self-motivated and able to work independently and as part of a collaborative team.
- Strong desire to learn, develop and progress within a high-standards environment.
If you are interested in learning more or would like to apply, please submit your CV for consideration today.
Audio Visual & Telecoms Specialist in Slough employer: Ryder Reid Legal
Contact Detail:
Ryder Reid Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual & Telecoms Specialist in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with AV systems or telecoms, consider creating a portfolio or a demo reel. This can really set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to AV and telecoms support. Think about scenarios where you’ve solved problems or provided excellent customer service, and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Keep an eye on our listings and make sure your application stands out!
We think you need these skills to ace Audio Visual & Telecoms Specialist in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in AV and telecoms support. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Showcase Your Skills: Don’t just list your skills; give examples of how you've used them in previous roles. We want to see your troubleshooting prowess and customer service skills in action!
Keep It Professional: Since this is a client-facing role, ensure your application reflects a professional tone. A polished CV and cover letter can make all the difference in showing us you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ryder Reid Legal
✨Know Your AV Gear
Familiarise yourself with the specific AV hardware and software mentioned in the job description, like Cisco, Crestron, Zoom, and Microsoft Teams. Being able to discuss your hands-on experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is client-facing, prepare examples of how you've provided exceptional service in previous positions. Think about times when you resolved issues under pressure or went above and beyond for a client—these stories will highlight your customer service orientation.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss your troubleshooting process. You might even want to prepare for a scenario-based question where you’ll need to explain how you would handle a technical issue during a high-stakes meeting. This will showcase your calm and composed approach under pressure.
✨Dress the Part
As this is a professional services environment, make sure you present yourself well. A smart appearance can make a great first impression, so choose an outfit that reflects the firm's culture while still being comfortable enough for you to feel confident.