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- Tasks: Support staff with tech issues and maintain office IS infrastructure.
- Company: Join Ryder Reid Legal, a top recruitment specialist in the legal sector.
- Benefits: Enjoy a competitive salary and a vibrant office culture.
- Why this job: Work in an elite law firm with a supportive environment and growth opportunities.
- Qualifications: Five years of tech experience and strong communication skills required.
- Other info: Apply quickly; only shortlisted candidates will be contacted.
The predicted salary is between 43200 - 72000 £ per year.
Ryder Reid Legal is seeking a Senior Office Technology Specialist to join the Information Services team of one of our international law firm clients at their London office. In this role, you will ensure the firm's office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London's elite law firms, with a leading culture and office environment as well as a competitive salary and benefits package.
Key Responsibilities:
- Deliver high-quality, timely IS services and maintain accurate processes.
- Support colleagues and improve department knowledge.
- Use ticketing systems to track and resolve hardware, software, and peripheral issues.
- Install and configure desktop, laptop, and telephone equipment.
- Provide on-site technical assistance and support for office moves and technology equipment.
- Troubleshoot and resolve wireless connectivity and telephone programming issues.
Skills & Experience:
- Minimum five years of relevant technical experience.
- Extensive knowledge of Windows operating systems and MS-Office 365 Suite.
- Excellent communication and customer service skills.
- Strong analytic and troubleshooting abilities.
- Ability to work independently and manage multiple tasks efficiently.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Senior Specialist - Quality employer: Ryder Reid Legal
Contact Detail:
Ryder Reid Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Specialist - Quality
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as Windows operating systems and MS-Office 365 Suite. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare examples of how you've successfully resolved technical issues in previous roles. Highlighting your problem-solving skills and ability to work under pressure will show that you can handle the demands of a fast-paced law firm environment.
✨Tip Number 3
Network with current or former employees of the firm or similar organisations. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Demonstrate your customer service skills by preparing to discuss how you've supported colleagues in the past. This role requires excellent communication, so showcasing your ability to assist others effectively will set you apart from other candidates.
We think you need these skills to ace Senior Specialist - Quality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant technical experience, especially your knowledge of Windows operating systems and MS-Office 365 Suite. Use specific examples to demonstrate your skills in troubleshooting and customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Mention how your five years of experience align with the key responsibilities listed in the job description, and provide examples of how you've delivered high-quality IS services in the past.
Highlight Relevant Skills: When filling out your application, ensure you emphasise your analytic abilities and experience with ticketing systems. This will show that you can effectively track and resolve issues, which is crucial for the role.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ryder Reid Legal
✨Showcase Your Technical Expertise
Make sure to highlight your extensive knowledge of Windows operating systems and the MS-Office 365 Suite during the interview. Be prepared to discuss specific examples of how you've used these tools in previous roles, as this will demonstrate your capability to handle the technical demands of the position.
✨Emphasise Communication Skills
Since excellent communication and customer service skills are crucial for this role, think of instances where you've successfully supported colleagues or resolved issues. Practising how you articulate these experiences can help you convey your ability to work well with others.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss your analytic and troubleshooting skills by sharing specific challenges you've faced in past positions. Highlight how you approached these problems and the solutions you implemented, as this will show your potential employer that you can effectively resolve technical issues.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to manage multiple tasks efficiently. Think about how you prioritise your workload and handle stressful situations, and be ready to provide examples that illustrate your organisational skills.
