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- Tasks: Manage client processes, billing, and financial reconciliations while liaising with partners and clients.
- Company: Join a prestigious US law firm known for its high-performing team and exceptional service.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be at the heart of client operations, making a real impact in a supportive culture.
- Qualifications: 2+ years in client operations or finance, preferably in a law firm; strong Excel skills required.
- Other info: Due to high application volume, only shortlisted candidates will be contacted.
The predicted salary is between 36000 - 60000 £ per year.
Our prestigious US law firm is seeking a Client Operations Specialist to join its close-knit, high-performing team. This role is at the heart of the firm’s client-facing operations and will involve working directly with partners to ensure an exceptional administrative and financial service is delivered.
Key responsibilities:
- Manage all stages of the client process including onboarding, engagement letters, billing, collections and reporting
- Prepare and review monthly invoices, resolving billing issues before partner sign-off
- Liaise directly with partners and clients, demonstrating professionalism and client service excellence
- Monitor and assist with collections and financial reconciliations
- Maintain accurate client and matter information for compliance and reporting
- Support the processing of write-offs, refunds, and adjustments in line with firm policy
About you:
- 2+ years in a client operations, finance or billing role—law firm experience is required.
- Comfortable working with finance systems (Aderant or similar) and Excel
- Exceptional attention to detail and organisational skills
- Confident communicator with strong interpersonal skills
- Familiarity with VAT, SAR, and electronic billing systems preferred
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Client Operations Specialist employer: Ryder Reid Legal
Contact Detail:
Ryder Reid Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Operations Specialist
✨Tip Number 1
Familiarise yourself with the specific financial systems mentioned in the job description, like Aderant. If you have experience with similar systems, be ready to discuss how your skills can transfer.
✨Tip Number 2
Highlight your experience in client operations or billing roles, especially within a law firm. Be prepared to share specific examples of how you've improved processes or resolved issues in previous positions.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about the role and the firm's operations. This shows your commitment and helps you stand out during any discussions.
✨Tip Number 4
Network with professionals in the legal sector, particularly those who work in client operations. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
We think you need these skills to ace Client Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client operations, finance, or billing roles, especially within a law firm. Use keywords from the job description to demonstrate your fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the firm. Mention specific experiences that relate to managing client processes, invoicing, and liaising with partners and clients.
Highlight Relevant Skills: Emphasise your attention to detail, organisational skills, and proficiency with finance systems like Aderant or Excel. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Ryder Reid Legal
✨Showcase Your Client-Facing Skills
As a Client Operations Specialist, you'll be working directly with partners and clients. Be prepared to discuss your previous experiences in client-facing roles, highlighting how you ensured exceptional service and resolved issues effectively.
✨Demonstrate Financial Acumen
Since the role involves managing billing and collections, brush up on your financial knowledge. Be ready to talk about your experience with finance systems like Aderant and your familiarity with invoicing processes, as this will show your capability in handling the financial aspects of the job.
✨Emphasise Attention to Detail
This position requires exceptional attention to detail. Prepare examples from your past work where your meticulousness made a difference, whether it was in preparing invoices or ensuring compliance with regulations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding billing issues or client complaints. Think of specific scenarios where you successfully navigated challenges and be ready to share those stories.
