At a Glance
- Tasks: Lead technology services across EMEA and Asia, driving innovation and operational excellence.
- Company: A leading international professional services firm with a collaborative culture.
- Benefits: Hybrid working model, senior leadership opportunity, and exposure to executive stakeholders.
- Other info: Opportunity for continuous development and occasional international travel.
- Why this job: Shape technology strategy and make a significant impact in a global environment.
- Qualifications: Experience in IT leadership, service delivery, and stakeholder engagement.
The predicted salary is between 61816 - 75552 £ per year.
- Assistant Director, Technology Services (EMEA & Asia)
- London | Hybrid Working
A leading international professional services firm is seeking an experienced Assistant Director, Technology Services to play a pivotal leadership role across its EMEA and Asia operations.
This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy.
Working closely with senior leadership, you will help shape and deliver technology services that support a diverse international business, ensuring operational excellence while driving innovation and continuous improvement.
The Opportunity
As Assistant Director, Technology Services, you will act as a strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia.
You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions.
This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international environment.
Key Responsibilities
- Partner with senior business and operational leaders across EMEA and Asia to align technology services with business objectives.
- Support the development and delivery of regional and global technology strategies.
- Oversee IT service delivery, ensuring high levels of availability, performance, security, and user satisfaction.
- Lead service improvement initiatives and drive operational excellence across multiple offices.
- Manage and develop regional technology support teams, fostering a culture of accountability, collaboration, and continuous improvement.
- Monitor service performance through KPIs, SLAs, user feedback, and operational reporting.
- Support major technology projects, change initiatives, and process improvements.
- Drive adoption of approved AI, automation, and productivity-enhancing technologies.
- Work closely with regional leadership teams to understand evolving business needs and technology priorities.
- Participate in vendor management, contract negotiations, and budget planning activities.
- Support major incident management, problem management, and post-incident review processes.
- Champion best practice IT service management and governance frameworks, including Service Now.
About You
You will be an experienced technology leader with a strong background in IT operations, service delivery, and stakeholder engagement within a professional services or similarly complex environment.
Essential Experience
- Significant experience in senior IT leadership, technology operations, or service delivery management roles.
- Strong track record of building relationships with senior stakeholders and business leaders.
- Experience managing geographically dispersed teams and supporting international operations.
- Demonstrable success delivering service improvements and operational change programmes.
- Strong understanding of IT service management principles and frameworks.
- Experience leading technology projects and driving user adoption initiatives.
- Ability to translate business requirements into practical technology solutions.
Desirable Experience
- Experience within a law firm or professional services environment.
- Exposure to Service Now, Agile delivery methodologies, and project portfolio management.
- Understanding of AI-enabled workplace technologies and automation capabilities.
- Experience managing vendors, commercial relationships, and operational budgets.
- Personal Attributes
- Strategic thinker with excellent commercial awareness.
- Strong leadership and people management skills.
- Exceptional stakeholder engagement and communication abilities.
- Data-driven approach to service improvement and decision-making.
- Highly organised, resilient, and adaptable.
- Naturally collaborative with a customer-focused mindset.
- Comfortable operating in a fast-paced, international environment.
What's on Offer?
- A senior leadership opportunity within a globally recognised professional services environment.
- Significant exposure to executive stakeholders across multiple regions.
- The opportunity to shape technology strategy, service delivery, and innovation programmes.
- Hybrid working model.
- International scope with occasional travel across EMEA and Asia.
- A collaborative and inclusive culture focused on continuous development and excellence.
For a confidential discussion and further information, please get in touch.
Due to the high volume of applications, we are not able to respond to all enquiries.
If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Ryder Reid Legal is a recruitment specialist.
For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally.
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https://uk. linkedin. com/company/ryder-reid-legal
Assistant Director, Technology Services (EMEA & Asia) in City of London employer: Ryder Reid Legal
As a leading international professional services firm, we pride ourselves on fostering a collaborative and inclusive culture that prioritises continuous development and operational excellence. Our hybrid working model allows for flexibility while providing significant exposure to executive stakeholders across EMEA and Asia, making this an ideal environment for experienced technology leaders looking to make a meaningful impact. With a strong focus on innovation and the adoption of emerging technologies, we offer unparalleled opportunities for professional growth and the chance to shape the future of technology services within a complex international landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director, Technology Services (EMEA & Asia) in City of London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ryder Reid Legal values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ryder Reid Legal might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Ryder Reid Legal
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We think you need these skills to ace Assistant Director, Technology Services (EMEA & Asia) in City of London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ryder Reid Legal.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ryder Reid Legal. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ryder Reid Legal
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
