At a Glance
- Tasks: Provide hands-on IT support and resolve tech issues in a fast-paced law firm.
- Company: Top law firm in the City of London with a dynamic IT team.
- Benefits: Gain valuable experience in a professional environment on a temporary contract.
- Other info: Immediate start available; great opportunity for growth in a professional services environment.
- Why this job: Kickstart your IT career while making a real impact in a prestigious setting.
- Qualifications: Experience in IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 31200 - 41600 £ per year.
One of our top law firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract. This is a hands-on role providing high-quality 1st and 2nd line support to users across the business in a fast-paced professional environment.
Key Responsibilities:
- Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications.
- Manage and resolve IT incidents and service requests through the ticketing system.
- Support meeting room and AV technology, including video conferencing facilities.
- Set up and deploy equipment for new starters and assist with onboarding and offboarding processes.
- Maintain IT asset records and assist with hardware lifecycle management.
- Deliver proactive desk-side support and excellent customer service to users at all levels.
Requirements:
- Previous experience in an IT Service Desk, Desktop Support, or End-User Support role.
- Strong knowledge of Windows, Microsoft 365, Teams, and general hardware/software troubleshooting.
- Excellent communication, problem-solving, and customer service skills.
- Experience supporting AV technology and professional services environments is advantageous.
- Must be available to start immediately or at very short notice.
If you're a confident IT support professional available for an immediate start and looking for your next contract opportunity, we'd love to hear from you.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
IT Service Desktop Support Analyst (Temp 3 - 6 months contract) in London employer: Ryder Reid Legal Ltd
As a leading recruitment specialist in the legal sector, Ryder Reid Legal offers an exceptional work environment that values collaboration and professional growth. Located in the vibrant City of London, employees benefit from a dynamic culture that encourages innovation and excellence, alongside opportunities for skill development in a fast-paced industry. Joining our team means being part of a supportive network dedicated to connecting top talent with prestigious law firms, making your role both meaningful and rewarding.
