At a Glance
- Tasks: Provide hands-on IT support and ensure smooth daily operations.
- Company: Join a prestigious international law firm with a dynamic tech team.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Great opportunity for career growth in a supportive atmosphere.
- Why this job: Be the go-to tech guru and make a real difference in user experience.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
IT User Support Specialist - International Law Firm An international law firm is seeking an IT User Support Specialist to join its growing technology team.
This is a hands-on, client-facing role where you'll be a trusted presence on the ground, ensuring the smooth running of day-to-day IT operations and delivering exceptional support to users across the business.
You'll work closely with colleagues at all levels, including fee earners, providing high-quality technical assistance, supporting hardware and software, troubleshooting mobile devices, maintaining AV/VC equipment, and assisting with office setups and moves.
You'll also collaborate with core IT teams on wider technology rollouts and projects, helping to ensure seamless adoption across the firm.
The firm is looking for someone who is confident, personable, and able to build strong relationships.
You should be someone the team can trust to represent IT professionally, communicate clearly, and handle support issues with calm, competence, and initiative.
Key Duties Provide first-line and deskside support for desktop hardware, software, and mobile devices Maintain and track hardware inventory, ensuring accurate records Support office setups, breakdowns, and internal moves Deliver AV and video-conference support, including room setups and troubleshooting Assist with telephone, voicemail, and re...
