At a Glance
- Tasks: Provide top-notch desktop support and resolve IT incidents in a fast-paced law firm.
- Company: Leading law firm in the heart of London with a dynamic IT team.
- Benefits: Gain valuable experience, competitive pay, and work in a professional environment.
- Other info: Immediate start available for motivated candidates looking for a temporary role.
- Why this job: Kickstart your IT career while making a real impact in a prestigious setting.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
One of our top law firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract. This is a hands-on role providing high-quality 1st and 2nd line support to users across the business in a fast-paced professional environment.
Key Responsibilities:
- Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications.
- Manage and resolve IT incidents and service requests through the ticketing system.
- Support meeting room and AV technology, including video conferencing facilities.
- Set up and deploy equipment for new starters and assist with onboarding and offboarding processes.
- Maintain IT asset records and assist with hardware lifecycle management.
- Deliver proactive desk-side support and excellent customer service to users at all levels.
Requirements:
- Previous experience in an IT Service Desk, Desktop Support, or End-User Support role.
- Strong knowledge of Windows, Microsoft 365, Teams, and general hardware/software troubleshooting.
- Excellent communication, problem-solving, and customer service skills.
- Experience supporting AV technology and professional services environments is advantageous.
- Must be available to start immediately or at very short notice.
IT Service Desktop Support Analyst (Temp 3 - 6 months contract) employer: Ryder Reid Legal Ltd
Join a prestigious law firm in the heart of the City of London, where you will be part of a dynamic IT team dedicated to delivering exceptional support in a fast-paced professional environment. With a strong emphasis on employee development and a culture that values collaboration and innovation, this role offers you the chance to enhance your skills while providing vital support to a diverse range of users. Enjoy the unique advantage of working in a vibrant location that fosters both personal and professional growth, making it an excellent choice for those seeking meaningful and rewarding employment.
