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- Tasks: Manage client processes, billing, and financial reconciliations with partners.
- Company: Join a prestigious US law firm known for its high-performing team.
- Benefits: Enjoy a collaborative environment and the chance to work with top professionals.
- Why this job: Be at the heart of client operations, making a real impact in a supportive culture.
- Qualifications: 2+ years in client operations or finance; law firm experience is essential.
- Other info: Familiarity with finance systems and strong communication skills are preferred.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, Liverpool St.
Our prestigious US law firm is seeking a Client Operations Specialist to join its close-knit, high-performing team. This role is at the heart of the firm's client-facing operations and will involve working directly with partners to ensure an exceptional administrative and financial service is delivered.
Key responsibilities:- Manage all stages of the client process including onboarding, engagement letters, billing, collections and reporting
- Prepare and review monthly invoices, resolving billing issues before partner sign-off
- Liaise directly with partners and clients, demonstrating professionalism and client service excellence
- Monitor and assist with collections and financial reconciliations
- Maintain accurate client and matter information for compliance and reporting
- Support the processing of write-offs, refunds, and adjustments in line with firm policy
- 2+ years in a client operations, finance or billing role - law firm experience is required.
- Comfortable working with finance systems (Aderant or similar) and Excel
- Exceptional attention to detail and organisational skills
- Confident communicator with strong interpersonal skills
- Familiarity with VAT, SAR, and electronic billing systems preferred
Client Operations Specialist employer: Ryder Reid Legal Ltd
Contact Detail:
Ryder Reid Legal Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Operations Specialist
✨Tip Number 1
Familiarise yourself with the specific financial systems mentioned in the job description, like Aderant. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your client service skills by preparing examples of how you've successfully managed client relationships in previous roles. Be ready to discuss these experiences during any interviews or networking opportunities.
✨Tip Number 3
Network with professionals in the legal sector, especially those who work in client operations. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Stay updated on industry trends and best practices related to client operations in law firms. This knowledge can help you stand out as a candidate who is not only qualified but also genuinely interested in the field.
We think you need these skills to ace Client Operations Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Client Operations Specialist position. Tailor your application to highlight your relevant experience in client operations, finance, or billing.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in a client operations role, particularly within a law firm. Provide specific examples of how you've managed client processes, invoicing, and collections.
Showcase Your Skills: Demonstrate your proficiency with finance systems and Excel in your application. Mention any familiarity with VAT, SAR, and electronic billing systems, as these are preferred qualifications for the role.
Craft a Professional Cover Letter: Write a compelling cover letter that reflects your understanding of the firm's values and your commitment to delivering exceptional client service. Use this opportunity to convey your strong interpersonal skills and attention to detail.
How to prepare for a job interview at Ryder Reid Legal Ltd
✨Showcase Your Client Operations Experience
Make sure to highlight your previous experience in client operations, finance, or billing roles. Be prepared to discuss specific examples of how you've managed client processes, resolved billing issues, and ensured exceptional service.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, emphasise your attention to detail. You might want to share instances where your meticulousness led to successful outcomes, especially in invoicing or compliance.
✨Communicate Confidently
As a Client Operations Specialist, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, especially when discussing your ability to liaise with partners and clients.
✨Familiarise Yourself with Relevant Systems
If you have experience with finance systems like Aderant or similar, be ready to discuss it. If not, do some research beforehand to show your willingness to learn and adapt to new technologies.
