At a Glance
- Tasks: Support staff with tech issues and maintain office IS infrastructure.
- Company: Join Ryder Reid Legal, a top recruitment specialist in the legal sector.
- Benefits: Enjoy a competitive salary and a vibrant office culture.
- Why this job: Work in an elite law firm with a supportive environment and impactful work.
- Qualifications: Five years of tech experience and strong communication skills required.
- Other info: Opportunity to work in London’s prestigious legal scene.
The predicted salary is between 43200 - 72000 £ per year.
Ryder Reid Legal is seeking a Senior Office Technology Specialist to join the Information Services team of one of our international law firm clients at their London office. In this role, you will ensure the firm's office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London's elite law firms, with a leading culture and office environment as well as a competitive salary and benefits package.
Key Responsibilities:
- Deliver high-quality, timely IS services and maintain accurate processes.
- Support colleagues and improve department knowledge.
- Use ticketing systems to track and resolve hardware, software, and peripheral issues.
- Install and configure desktop, laptop, and telephone equipment.
- Provide on-site technical assistance and support for office moves and technology equipment.
- Troubleshoot and resolve wireless connectivity and telephone programming issues.
Skills & Experience:
- Minimum five years of relevant technical experience.
- Extensive knowledge of Windows operating systems and MS-Office 365 Suite.
- Excellent communication and customer service skills.
- Strong analytic and troubleshooting abilities.
- Ability to work independently and manage multiple tasks efficiently.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally.
Senior Office Technology Specialist - International Law Firm employer: Ryder Reid Legal Limited
Contact Detail:
Ryder Reid Legal Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Technology Specialist - International Law Firm
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used by international law firms. Research common software and hardware solutions they implement, especially those related to Windows operating systems and MS-Office 365 Suite.
✨Tip Number 2
Network with professionals in the legal tech field. Attend industry events or join online forums where you can connect with current employees at law firms. This could provide insights into their work culture and expectations.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting skills. Be ready to demonstrate your ability to resolve common hardware and software issues during interviews.
✨Tip Number 4
Showcase your customer service skills in conversations with recruiters. Highlight any previous experience where you provided support or training to colleagues, as this is crucial in a role that involves assisting staff with technology.
We think you need these skills to ace Senior Office Technology Specialist - International Law Firm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant technical experience, particularly with Windows operating systems and MS-Office 365 Suite. Use specific examples to demonstrate your skills in troubleshooting and customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Mention how your experience aligns with the key responsibilities listed in the job description, such as providing on-site technical assistance and maintaining IS infrastructure.
Showcase Communication Skills: Since excellent communication is crucial for this role, consider including examples of how you've successfully communicated technical information to non-technical colleagues in your application materials.
Follow Application Instructions: Ensure you follow any specific application instructions provided by Ryder Reid Legal. This may include submitting your application through their website or including certain documents. Attention to detail can set you apart from other candidates.
How to prepare for a job interview at Ryder Reid Legal Limited
✨Showcase Your Technical Expertise
Make sure to highlight your extensive knowledge of Windows operating systems and the MS-Office 365 Suite. Be prepared to discuss specific examples of how you've used these tools in previous roles, as this will demonstrate your capability to handle the technical demands of the position.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, come prepared with examples of past challenges you've faced and how you resolved them. This could include issues with hardware, software, or connectivity. Showing your analytical skills will impress the interviewers.
✨Emphasise Communication and Customer Service
Excellent communication skills are crucial for this role. Be ready to discuss how you've effectively supported colleagues in the past and improved departmental knowledge. Highlight any experiences where your customer service skills made a difference.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage multiple tasks efficiently. Think about how you would handle office moves or technology equipment installations, and be ready to explain your thought process and approach.