Credit Controller in London

Credit Controller London | Full-time | Hybrid The Role We are seeking a Credit Controller to join the finance team of a leading international law firm. This role is central to ensuring timely fee collection, managing client billing activity, and fostering strong relationships with both internal stakeholders and external clients. The successful candidate will bring proven experience in legal credit control, with a strong grasp of e-billing platforms and invoice workflow management. Key Responsibilities Proactively manage collections, chasing outstanding invoices via phone, email, and client portalsMonitor aged debt and escalate risks to partners and management as neededNegotiate payment arrangements in line with firm policy (with partner approval)Oversee invoice submissions across e-billing platforms (e. CounselLink, Legal Tracker, Collaborati)Investigate and resolve e-billing rejections, coordinating with billing teams and fee earnersMaintain accurate records of client billing guidelines, budgets, and approval workflowsBuild and sustain strong relationships with client finance contacts and internal teamsProvide clear communication on balances, forecasts, and budgeting informationContribute to process improvements aimed at reducing aged debt and improving cashflow predictabilityProduce regular reports on debtor performance, collection activity, and client trendsSupport month-end activities and collaborate with Revenue Control, Accounts Payable, and Client Compliance teams Skills & Experience Experienced credit or revenue professional from within a law firmStrong knowledge of billing systems (ideally 3E)Familiarity with client e-billing platforms such as CounselLink or Legal TrackerExcellent communication skills, both written and verbalProficiency in Microsoft Word, Excel, and PowerPoint This is an excellent opportunity for a motivated Credit Controller to join a dynamic finance team, take ownership of collections processes, and contribute to the firm\’s financial success. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.