Billing Manager in England, London

A highly regarded international law firm is seeking an experienced Billing Manager to take a leading role within its London Finance team. Working closely with the Finance Manager and counterparts in international offices, you'll help shape a smooth, efficient billing operation across two key European offices. This is a role for someone who enjoys ownership, thrives in a fast‑paced environment, and brings both technical expertise and people leadership.

Key Responsibilities

• Lead the day‑to‑day management of the London billing team, ensuring workloads are balanced, Partners are allocated appropriately, and cover is maintained during absences or team changes.
• Oversee the end‑to‑end billing cycle for London and Brussels, ensuring invoices are produced accurately, on time, and in line with client‑specific billing arrangements, VAT rules, SRA Accounts Rules, and internal controls.
• Take responsibility for monitoring WIP, identifying trends, and driving improvements in processes, automation, and reporting.
• Provide Partners and management with tailored WIP, billing, and collections analysis when required.
• Manage complex billing requirements for a small group of senior partners, including preparing and issuing pre‑bills, bills, and credit notes, meeting with partners to resolve queries, and producing client‑mandated supporting documentation.
• Ensure the London and Brussels billing inboxes are handled promptly and professionally, maintaining clear audit trails and consistent communication standards.
• Work closely with the London Finance Manager to meet month‑end deadlines, reviewing billing reports, reconciling figures with e‑invoicing systems, and ensuring accuracy for ONS and VAT reporting.
• Investigate discrepancies and resolve issues using approved procedures.
• Oversee the team's involvement in rate approvals, discounts, and write‑offs, ensuring correct authorisation and appropriate VAT treatment.
• Partner with the Pricing Team on rate‑related matters and collaborate with Client Intake and Compliance to ensure KYC/CDD requirements are fully up to date.
• Take a leading role in recruitment, performance management, and development of London billing staff, including identifying resourcing needs, drafting job descriptions and interviewing.
• Contribute to EMEA billing initiatives, including year‑end projects, and maintain strong working relationships with Finance Managers across the region.
• Support tax‑related billing matters and liaise with the tax team where needed.
• Play an active role in e‑billing and system enhancement projects, supporting the rollout of e‑invoicing solutions, liaising with vendors, and assisting with Aderant upgrades and related technology changes.

Qualifications & Skills

• Advanced CMS Aderant expertise is essential.
• Strong understanding of European billing standards, VAT, and SRA Accounts Rules.
• Experience working with international billing frameworks (EMEA or global).
• Background in system upgrades or implementation projects.
• Confident people manager with strong leadership instincts.
• Strong analytical mindset and exceptional attention to detail.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.