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- Tasks: Support partners by managing client openings, billing, and collections.
- Company: Dynamic law firm with a focus on client relationships.
- Benefits: Hybrid work model, competitive salary, and professional growth opportunities.
- Why this job: Join a client-facing role and make a real impact on firm success.
- Qualifications: Experience in billing and collections, strong communication skills.
- Other info: Great chance to build relationships and enhance your finance career.
The predicted salary is between 36000 - 60000 £ per year.
This role will provide vital support to designated partners, ensuring smooth client and matter openings, compliance with conflicts and anti-money laundering requirements, and effective billing and collections. You will play a key part in building strong client relationships from inception through to completion, maximising revenues by resolving queries promptly and driving timely billing and collections.
Key Responsibilities
- Prepare and process monthly client bills in line with firm policies and VAT
- Manage client and matter openings, including conflicts checks, AML documentation and engagement letters
- Upload and monitor e-bills, liaising with the e-billing team to resolve issues promptly
- Track and review WIP and inventory, arranging monthly review meetings with partners and summarising outcomes
- Liaise directly with clients on billing and collections, ensuring queries are resolved and payments secured
- Process time transfers, write-offs, and maintain accurate records in firm systems
- Provide AR/WIP updates for audits, reporting, and ad-hoc finance projects as required
Skills & Experience
- Billing and collections experience, from a law firm environment
- Proactive, solution-oriented, and confident in dealing with clients and senior stakeholders
- Ability to work independently while collaborating effectively within a team
- Clear and professional communication skills, both written and verbal
This is a fantastic opportunity for a finance professional with billing and collections expertise to take on a client-facing role, build strong relationships, and contribute directly to the firm’s success.
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
Client Engagement Coordinator employer: Ryder Reid Legal Limited
Contact Detail:
Ryder Reid Legal Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Engagement Coordinator role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they engage with clients. This will help you tailor your responses and show that you're genuinely interested in building those strong client relationships.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising directly with clients, being clear and professional is key. Try mock interviews with friends or family to get comfortable discussing your billing and collections experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Client Engagement Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Engagement Coordinator role. Highlight your billing and collections experience, especially in a law firm environment, and showcase how you've built strong client relationships in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and solution-oriented mindset, and don’t forget to express your enthusiasm for working with clients and senior stakeholders.
Showcase Your Communication Skills: Since clear and professional communication is key, make sure your written application reflects this. Use concise language and check for any typos or grammatical errors. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ryder Reid Legal Limited
✨Know Your Numbers
Make sure you brush up on your billing and collections experience. Be ready to discuss specific examples of how you've managed client accounts, resolved queries, and ensured timely payments. This will show that you understand the financial side of client engagement.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and senior stakeholders, practice articulating your thoughts clearly and professionally. Consider preparing a few scenarios where your communication made a difference in resolving issues or building relationships.
✨Be Proactive and Solution-Oriented
Think of instances where you took the initiative to solve a problem or improve a process. Highlighting your proactive nature will demonstrate that you're not just reactive but can anticipate challenges and address them effectively.
✨Prepare for Team Dynamics
This role requires both independent work and collaboration. Be ready to discuss how you balance these aspects in your previous roles. Share examples of successful teamwork and how you contribute to a positive team environment while managing your own responsibilities.
