At a Glance
- Tasks: Manage properties, conduct viewings, and ensure compliance with legislation.
- Company: Join Ryder & Dutton, a leading lettings agency in Huddersfield.
- Benefits: Enjoy a competitive salary, commission opportunities, and flexible working hours.
- Other info: Work hours are 9am-5pm Mon-Fri with alternate Saturdays; perfect for balancing studies.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and make a real impact.
- Qualifications: Good IT skills, attention to detail, and a full driving licence are essential.
The predicted salary is between 26500 - 37000 £ per year.
We are looking for someone to join our busy Lettings team based at Ryder & Dutton in Huddersfield. As the successful candidate, you will have the ability to deliver excellent customer service as well as possess good time management skills as you will be responsible for managing your own diary. You will be able to work under your own initiative and as part of a team and have a determination to secure new business with focused action. Good IT skills and a keen eye for detail are essential in this role along with a positive attitude in all situations and a flexible and adaptable approach.
The main responsibilities of the role are:
- To comply with ARLA best practices and agreed Company Standards and procedures regarding all aspects of work.
- Carry out viewing appointments with prospective tenants in a courteous and friendly manner.
- Ensure that properties are ready for inventory through liaison with the landlord to make sure the property complies with legislation and is presented to an acceptable standard.
- Complete an inventory of a property thoroughly before the start of a tenancy.
- Manage a portfolio of properties and take full responsibility for our landlords’ investment(s), providing professional recommendations concerning the repair and maintenance of the property, and offering guidance to ensure the investment is managed to protect the value of the property whilst complying with relevant legislation.
- Attend to property repair issues in a timely, organised, and proactive manner and obtain repair quotes/estimates from contractors where required
- Liaise with tenants/contractors/landlords ensuring repairs are undertaken proactively and within a specified timeframe.
- Keep landlords/tenants updated on all relevant matters.
- Carry out interim property inspection, reporting findings to landlords and tenants as appropriate and dealing promptly with any repairs or breaches of tenancy. Ensuring Landlord is fully aware at all times of any actions.
- Carry out the check-in and check-out appointments, deal with end-of-tenancy negotiations, arrange the return of tenant deposits and handle disputes within the guidelines and timeframes required by the Tenancy Deposit scheme regulator.
- Arrange renewal annually of gas & electric safety certificates for managed properties in line with landlord’s requirements and legislation.
- Keep respective property files and computer records up to date.
- Ensure all relevant documentation such as inventories, renewals, etc are added to the system.
- Discuss any requests such as rent reviews, renewals and vacating procedures with the landlord promptly, giving guidance on legislation as required.
- Handle basic account enquiries from Landlords and tenants.
- Be aware of opportunities to promote other Ryder & Dutton/Mortimers Products & Services.
- Provide sales leads to Ryder & Dutton/Mortimers residential offices.
- Undertake other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility
- Liaise with the Customer service team – act on any tenant requests such as renewals, call callbacks promptly.
- Work as a team to meet the demands of the business and meet the Department KPIs
- Maintain and continually update personal knowledge of new legislation affecting the residential sales market.
The hours of work would be 9:00am - 5pm Mon-Fri with a 1-hour unpaid lunch break and alternate Saturdays 10am-2pm.
The salary is from £26,500
There is the opportunity to earn commissions in addition to the basic salary.
A full driving licence and access to your own vehicle that is insured for work purposes is essential.
#J-18808-LjbffrProperty Manager in Huddersfield employer: Ryder & Dutton Ltd.
Ryder & Dutton is an exceptional employer located in Huddersfield, offering a dynamic work environment within our busy Lettings team. We pride ourselves on fostering a supportive culture that encourages professional growth and development, alongside competitive salaries and commission opportunities. Our commitment to excellent customer service and teamwork ensures that every employee feels valued and empowered to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Huddersfield
✨Tip Number 1
Familiarise yourself with ARLA best practices and the latest legislation affecting property management. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Being able to discuss specific situations where you went above and beyond can set you apart from other candidates.
✨Tip Number 3
Highlight your time management abilities by discussing how you prioritise tasks and manage your diary effectively. Consider sharing a brief story about a time when you successfully juggled multiple responsibilities.
✨Tip Number 4
Demonstrate your IT skills by being prepared to discuss the software and tools you are familiar with, especially those relevant to property management. Mentioning any experience with property management systems can give you an edge.
We think you need these skills to ace Property Manager in Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in property management and customer service. Use specific examples that demonstrate your ability to manage a portfolio, handle repairs, and liaise with landlords and tenants.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your time management skills, attention to detail, and how you can contribute to the team at Ryder & Dutton.
Highlight IT Skills:Since good IT skills are essential for this role, mention any relevant software or tools you are proficient in. This could include property management systems, spreadsheets, or communication platforms.
Showcase Your Initiative:In your application, provide examples of how you've worked independently and taken initiative in previous roles. This will demonstrate your ability to manage your own diary and responsibilities effectively.
How to prepare for a job interview at Ryder & Dutton Ltd.
✨Showcase Your Customer Service Skills
As a Property Manager, excellent customer service is key. Prepare examples of how you've successfully handled tenant or landlord queries in the past, demonstrating your ability to remain courteous and friendly under pressure.
✨Demonstrate Time Management Abilities
Since you'll be managing your own diary, it's important to show that you can prioritise tasks effectively. Discuss specific instances where you've successfully managed multiple responsibilities and met deadlines.
✨Highlight Your IT Proficiency
Good IT skills are essential for this role. Be ready to discuss your experience with property management software or any relevant tools you've used, and how they helped you stay organised and efficient.
✨Prepare for Scenario-Based Questions
Expect questions about how you'd handle specific situations, such as dealing with repair issues or tenant disputes. Think through potential scenarios and how you would approach them, showcasing your proactive and organised nature.
