Rydal Group is seeking a proactive 1st line support engineer for their Rapid Response service desk in the United Kingdom. You will handle incidents via phone, email and portal, resolve many issues at first contact and escalate where needed.
You will log tickets, perform initial diagnostics and support across connectivity, VoIP and Microsoft 365, including user provisioning in Active Directory and 365 Admin Centre.
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First‑Line IT & Communications Engineer in Lichfield employer: Rydal Group
Join a dynamic team as a Business Development Manager in our Peterborough office, where we prioritise employee growth and a collaborative work culture. With competitive salaries, uncapped commission potential, and a range of benefits including wellness programmes and company events, we foster an environment that encourages professional development and strong customer relationships. Our commitment to excellence ensures that you will thrive in your role while making a meaningful impact on our clients' success.
