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For Companies At a Glance
- Tasks: Lead a new business function and drive growth in Telecoms and IT services.
- Company: Dynamic company with over 17 years of experience in IT MSP and Cyber solutions.
- Benefits: Competitive salary, private health cover, pension contributions, and enhanced leave benefits.
- Why this job: Shape a scalable sales engine and make a real impact on new client acquisition.
- Qualifications: Proven sales success in Telecoms or Managed IT Services with strong leadership skills.
- Other info: Join a winning culture focused on quality client relationships and career growth.
The predicted salary is between 43200 - 72000 £ per year.
The Opportunity
We are recruiting a Head of New Business to build and lead a new high-performing new business function across Telecoms and IT MSP services we provide. This role is about driving growth, not maintaining accounts. You will take ownership of new logo acquisition, shape a scalable sales engine, and lead both field sales members and telemarketing management. The focus is new badge clients with 20 employees, where structured selling, credibility, and consistency matter. With over 17 years of trading, ISO accreditations (9001, 14001, 27001), and a broad portfolio across IT MSP, Cyber, VoIP, Connectivity and Mobile, you will have a solid platform to sell from. What we need is a leader who can turn that into predictable new business performance. This role covers the UK and ideally located close to our Midlands / Peterborough offices. This is not essential but would be a bonus.
What You Will Do
- New Business Leadership
- Own and deliver the new business revenue target
- Drive recurring revenue & upfront profit growth
- Build a repeatable sales motion
- Lead from the front on key opportunities and complex deals
- Set clear standards around activity, pipeline, and conversion
- Coach and develop the field sales team to improve close rates
- Take responsibility for telemarketing strategy and output
- Line manage the Telemarketing Manager
- Set expectations on data usage, call quality, and meeting conversion
- Ensure consistent flow of qualified meetings into the field team
- Align telemarketing messaging tightly with the sales proposition
- Define and enforce a structured sales process from first contact to close
- Maintain accurate pipeline forecasting and reporting
- Challenge weak opportunities early and protect time on high-value deals
- Drive a culture of accountability, pace, and ownership
- Build a winning sales culture that clients trust and respect
- Ensure sales behaviours reflect long-term MSP relationships, not short-term wins
- Focus on quality clients with scale potential, not volume for the sake of it
- Work closely with delivery teams to ensure expectations are set correctly
- Maintain margin awareness across all deals
- Push back on poor pricing and misaligned proposals
- Support commercial decisions with data and experience
What We Are Looking For:
- Proven success driving sales revenue within Telecoms or Managed IT Service space.
- Strong understanding of IT MSP, Cyber Security, VoIP, Connectivity, and Mobile solutions.
- Proven track record growing recurring margin and upfront profit in the B2B ICT space.
- Strong experience with hardware leasing sales.
- Strong commercial insight with confidence in pricing and margin defence.
- A coach who can get the best of their people.
- Excellent written and verbal communication skills with attention to detail.
- Ability to manage multiple opportunities simultaneously under tight deadlines.
- Highly organised, proactive, and results driven.
Benefits:
- Competitive basic salary & OTE
- Mobile phone and laptop
- Additional holiday linked to length of service
- Private Health Cover
- Death in service cover
- Pension with employer contribution
- On-site parking
- Company events and incentives
- Enhanced leave benefits for key life events, reflecting our commitment to employee wellbeing.
Head of New Business employer: Rydal Group
Contact Detail:
Rydal Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of New Business
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Telecoms and IT MSP space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Head of New Business role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your proven success in driving sales revenue. Share specific examples of how you've built repeatable sales motions or coached teams to improve close rates. This will help you stand out as a strong candidate.
✨Tip Number 3
Prepare for interviews by understanding the company’s culture and client experience focus. Be ready to discuss how you can build a winning sales culture that clients trust. Tailor your responses to show that you’re not just about short-term wins but are committed to long-term relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a solid platform for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Head of New Business
Some tips for your application 🫡
Show Your Passion for New Business: When writing your application, let your enthusiasm for driving growth shine through. We want to see how you can take ownership of new logo acquisition and build a high-performing sales engine. Share specific examples of how you've done this in the past!
Tailor Your Experience: Make sure to highlight your experience in Telecoms or Managed IT Services. We’re looking for someone with a proven track record in growing recurring revenue and upfront profit, so don’t hold back on showcasing your successes in these areas.
Be Clear and Concise: We appreciate clarity! Use straightforward language and structure your application well. This will help us see your excellent written communication skills right from the start. Remember, attention to detail matters!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Rydal Group
✨Know Your Numbers
Before the interview, make sure you’re familiar with key metrics related to sales performance in the Telecoms and IT MSP sectors. Be ready to discuss your past achievements in driving revenue growth and how you can replicate that success. This shows you’re not just a leader but a results-driven professional.
✨Showcase Your Coaching Skills
As a Head of New Business, you’ll need to coach and develop your team. Prepare examples of how you’ve successfully mentored others in the past. Highlight specific strategies you used to improve their performance and how you plan to build a winning sales culture.
✨Understand the Sales Process
Familiarise yourself with structured sales processes, especially in B2B environments. Be ready to discuss how you would define and enforce these processes in your new role. This will demonstrate your ability to drive accountability and maintain high standards within the team.
✨Align with Company Values
Research the company’s culture and values, particularly around client relationships and long-term success. Be prepared to discuss how your approach to sales aligns with building trust and respect with clients, rather than focusing solely on short-term wins.