At a Glance
- Tasks: Drive revenue growth by up-selling and cross-selling to existing customers.
- Company: Join a dynamic team in the IT and Telecoms sector.
- Benefits: Competitive salary, uncapped commission, health benefits, and generous holiday allowance.
- Other info: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make an impact by building strong customer relationships and achieving sales targets.
- Qualifications: 3+ years in account management with a focus on IT or Telecoms.
As a Business Development Manager, you will be accountable for an existing customer base, adding additional revenue by proactively up-selling and cross-selling products and services. Your duties will include:
- Meeting set revenue, churn, and cross-service targets
- Renewing customers' existing services with a strong emphasis on up-selling the existing base and driving additional revenues
- Preparing and presenting proposals and presentations to corporate standards, ensuring these are accurate and tailored to the specific opportunity
- Actively and successfully managing the sales process, needs analysis, value proposition, proposal negotiating, close and handover to the Provisioning Team and continuing to manage the relationship
- Submitting weekly and monthly sales forecast and reports as required
- Reviewing existing customers' current services in a proactive manner to ensure they are best informed on how to truly utilise the products they have
- Ensuring all productivity and performance KPIs are met and reported on in a timely and accurate manner
- Maximising revenue and margin generation achieving monthly, quarterly, and annual sales targets
- Obtaining additional information where possible to maximise customer contact details and build strong lasting relationships
- Engaging with multiple customers on a daily basis and developing product roadmaps
Skills and Experience:
- 3+ years of account management experience as a minimum (3-5yrs desirable)
- Previous IT or Telecoms experience is preferred
- A track record of continuous professional growth
- Extremely organised and professional, with a results-focused mentality
- Strong background in presenting products and solutions via both face-to-face and online to C-Level
- Excellent all-round interpersonal and communication skills with the capacity to manage/influence all levels (internally and externally)
- Excellent presentation skills with an inherent ability to close business opportunities and spot additional opportunity in a warm customer base
- Strong verbal, written, and presentation skills
- Excellent customer relations skills
Salary: £35,000 to £40,000 basic + Commission (OTE £80,000 uncapped) - salary is dependent upon experience
Benefits:
- Company laptop and mobile phone
- 23 days annual holiday + Loyalty Days + 8 bank holidays
- Pension with employer contributions
- Medicash Health Benefit
- On-site parking
- Wellness programmes
- Company events and incentives
Working Hours: 9:00 am to 5:30 pm, Monday to Friday (40 hours per week)
Location: Peterborough office with regular travel to customer sites
Business Development Manager employer: Rydal Group
Join a dynamic team as a Business Development Manager in our Peterborough office, where we prioritise employee growth and a collaborative work culture. With competitive salaries, uncapped commission potential, and a range of benefits including wellness programmes and company events, we foster an environment that encourages professional development and strong customer relationships. Our commitment to excellence ensures that you will thrive in your role while making a meaningful impact on our clients' success.
