At a Glance
- Tasks: Deliver top-class safety and customer service to our guests.
- Company: Join the Ryanair Group cabin crew family with unlimited career opportunities.
- Benefits: Daily per diem, free training, uncapped sales bonus, and discounted staff travel.
- Other info: No experience required; just bring your passion for travel and people!
- Why this job: Experience the adventure of a lifetime while exploring new cultures and cities.
- Qualifications: Must be between 5 ft 2 in and 6 ft 2 in, and able to swim 25 m unaided.
The predicted salary is between 30000 - 40000 £ per year.
Your journey to becoming a qualified cabin crew member starts with a 6‑week training course. You will learn all the fundamental skills required to deliver a top‑class safety and customer‑service experience to our guests. The course includes regular exams and culminates with Supernumerary flights followed by the Cabin Crew Wings. As part of the Ryanair Group cabin crew family, you will be immersed in our culture from day one and have unlimited career opportunities – from base supervisor to Regional Manager to Director of Inflight. Life as cabin crew is fun, rewarding, and demanding, with safety as our number one priority. You will operate both early and late shifts, reporting as early as 5 am and not returning home until midnight on the afternoon roster.
Benefits
- Daily per Diem whilst training – £28 per day
- Free internationally recognised cabin crew training course
- Uncapped sales bonus
- New joiner bonus of £1,200
- Unlimited highly discounted staff travel
- Fixed roster pattern
- The adventure and experience of a lifetime within our cabin crew network
- Explore new cultures and cities with colleagues on your days off
- Free uniform in Year 1 and an annual allowance thereafter
- Security of working for a financially stable airline
Qualifications and Requirements
- Applicants must hold the unrestricted right to live and work in the UK and travel freely throughout the Ryanair network.
- You must be between 5 ft 2 in (157 cm) and 6 ft 2 in (188 cm) in height.
- You must be able to swim 25 m unaided.
- It helps if you are hardworking, flexible and have an outgoing and friendly personality.
- Adaptable and happy to work a shift roster.
- Enjoy dealing with the public and have the ability to provide excellent customer service with a 'can‑do' attitude.
- Comfortable speaking and writing in English with ease.
- A passion for travelling and meeting new people.
- No experience required.
Cabin Crew Assessment Day in Manchester employer: Ryanair
Ryanair offers an exceptional work environment for aspiring cabin crew members, providing a comprehensive training programme that equips you with essential skills while fostering a vibrant and supportive culture. With unlimited career advancement opportunities, competitive benefits including a daily per diem during training, and the chance to explore diverse cultures on your days off, Ryanair is committed to making your journey both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Cabin Crew Assessment Day in Manchester
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Ryanair.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Ryanair.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Ryanair that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Ryanair, make sure they see your passion for helping others!
We think you need these skills to ace Cabin Crew Assessment Day in Manchester
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Ryanair, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Ryanair. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Ryanair.
How to prepare for a job interview at Ryanair
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Ryanair that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Ryanair and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
