At a Glance
- Tasks: Join our cabin crew and provide top-notch service to passengers at 30,000 feet.
- Company: Ryanair, Europe's largest airline with a dynamic team of over 16,000 crew members.
- Benefits: Free training, paid allowance, uncapped sales bonuses, and discounted travel across 250+ destinations.
- Other info: Flexible shifts, fixed roster for work-life balance, and opportunities for career growth.
- Why this job: Experience adventure, meet new people, and explore cultures while working in the skies.
- Qualifications: No prior experience needed; just a passion for customer service and travel.
The predicted salary is between 25000 - 30000 £ per year.
Take Off with Europe's Largest Airline – Cabin Crew, Glasgow Prestwick. Your Sky-High Career Starts Here. Ever dreamed of working at 30,000 feet with one of the world's most dynamic airlines? Ryanair is recruiting Cabin Crew for our Glasgow Prestwick base, and we'd love to meet you. This is your chance to join a team of over 16,000 cabin crew members across 90+ operational bases, delivering best-in-class service to more than 600,000 guests on over 3,600 flights every single day.
No Prior Experience? No Problem. We don't expect you to know everything on day one—that's what our training is for. Our world-leading, completely free training course is designed to give you all the fundamental skills our crew use every day, from safety procedures to top-class customer service. Once you complete it, you'll earn your official Cabin Crew Wings and be ready to take to the skies.
What Life as Ryanair Cabin Crew Looks Like. This role is fun, rewarding, and full of adventure—but it's also demanding. Safety is our number one priority, and you'll need to be prepared for early starts (as early as 5 AM) and late finishes (past midnight on afternoon rosters). If you're not a morning person, it's worth thinking twice. But if you're customer-focused, energetic, and thrive in a fast-paced environment, this could be the career you've been waiting for.
Who We're Looking For:
- The unrestricted right to live and work in the UK and to travel freely throughout the Ryanair network.
- A height between approximately 5'2" (157 cm) and 6'2" (188 cm).
- The ability to swim 25 meters unaided and support someone else in the water.
- A hardworking, flexible, and outgoing personality.
- Adaptability and a willingness to work a shift roster.
- A genuine enjoyment of working with the public and a 'can do' attitude.
- Comfortable speaking and writing in English, with the ability to pass an English Language Assessment.
- A passion for travel and meeting new people.
What We're Looking For in Competencies:
- Strong customer service skills.
- Excellent interpersonal abilities.
- Sales aptitude.
- A natural team player.
What We Offer: Perks That Make It Worthwhile. Ryanair believes in rewarding our crew well. When you join us, you'll receive:
- A free internationally recognised Cabin Crew Training Course.
- A paid training allowance while you learn.
- An uncapped sales bonus—the more you sell onboard, the more you earn.
- Unlimited highly discounted staff travel across Ryanair's 250+ destinations.
- A fixed roster pattern for better work-life balance.
- The adventure and experience of a lifetime within our Cabin Crew network.
- Opportunities to explore new cultures and cities with colleagues on your days off.
- A free uniform in Year 1, with an annual allowance afterwards.
- The security of working for a financially stable airline with a strong future.
Our Recruitment Process. As part of your application, you'll need to complete a mandatory English proficiency test and a situational judgment test. These are essential steps—failure to complete them will mean you cannot progress to the interview stage.
Ready to Join Us? We're currently recruiting for Glasgow Prestwick and would be delighted to meet you at one of our In-Person Recruitment Days. Once your application has been reviewed, you'll receive an invitation. If you're customer-orientated, enthusiastic, and ready for a career that takes you places, apply today. Your journey with Europe's largest airline group is waiting.
Cabin Crew Assessment Day in Glasgow employer: Ryanair
Ryanair is an exceptional employer, offering a vibrant work culture that prioritises safety and customer service while providing extensive training and development opportunities. As part of our Glasgow Prestwick team, you'll enjoy competitive benefits including uncapped sales bonuses, unlimited discounted travel, and a fixed roster pattern for a better work-life balance, all within a financially stable airline that values your growth and adventure in the skies.
StudySmarter Expert Advice🤫
We think this is how you could land Cabin Crew Assessment Day in Glasgow
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Ryanair.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Ryanair.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Ryanair that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Ryanair, make sure they see your passion for helping others!
We think you need these skills to ace Cabin Crew Assessment Day in Glasgow
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Ryanair, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Ryanair. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Ryanair.
How to prepare for a job interview at Ryanair
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Ryanair that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Ryanair and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
