At a Glance
- Tasks: Join Ryanair as Cabin Crew and deliver top-notch customer service on exciting flights.
- Company: Europe’s largest airline group with a vibrant team culture.
- Benefits: Enjoy unlimited discounted travel, paid training, and a competitive salary.
- Other info: Endless career opportunities and world-class training await you!
- Why this job: Experience the thrill of flying while exploring new cultures and cities.
- Qualifications: No prior experience needed; just bring your enthusiasm and customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Want to become Cabin Crew for Europe’s Largest Airline Group? Ryanair is recruiting Cabin Crew for our Glasgow Prestwick base. This is your opportunity to join the 16K+ Cabin Crew members across Ryanair’s growing network of 90+ operational bases who deliver best-in-class customer service to over 600K guests on over 3,600 flights every single day!
Flying for Ryanair means you not only get some amazing perks such as unlimited discount travel across Ryanair’s 250+ destinations, an industry-leading roster and highly competitive salary packages but you also get world‑leading training, completely free! No prior experience is necessary as our training courses are designed to provide you with all the fundamental skills our crew use every day, which will allow you to deliver a safe and top‑class inflight experience to our guests. Once complete, you will be issued with your ‘Cabin Crew Wings’ and ready to take to the skies!
As a member of the Ryanair Group Cabin Crew family, you will be immersed in our culture from day one. The career opportunities are endless including becoming a Cabin Supervisor, Base Supervisor, Regional Manager or why not aspire to become our next Director of Inflight? Life as Cabin Crew is fun and rewarding; it is however a demanding position where safety is our number 1 priority. You will be required to operate both early and late shifts and report for duty as early as 5 am on the early roster and not return home until midnight on the afternoon roster. If you are not a morning person, then think twice before applying. However, if you are customer‑orientated and like to work in a fast‑paced environment with loads of enthusiasm, this could be the career for you!
Please note: As part of the application process, candidates are required to complete a mandatory English proficiency test and a situational judgement test. Failure to complete these assessments will result in disqualification from progressing to the interview stage.
Requirements
- Applicants must hold the unrestricted right to live and work in the UK and/or travel freely throughout the Ryanair Network.
- You must approximately be between 5 “2 (157 cm) and 6” 2 (188 cm) in height.
- You must be able to swim 25 meters unaided, and supporting someone else.
- It helps if you are hardworking, flexible and have an outgoing and friendly personality.
- Adaptable and happy to work a shift roster.
- Enjoy dealing with the public and have the ability to provide excellent customer service with a ‘can do’ attitude.
- Comfortable speaking and writing in English with the ability to successfully pass an English Language Assessment.
- A passion for travelling and meeting new people.
Benefits
- Free internationally recognised Cabin Crew Training Course.
- Paid training allowance.
- Uncapped sales bonus.
- Unlimited highly discounted staff travel.
- Fixed roster pattern.
- The adventure and experience of a lifetime within our Cabin Crew network.
- Explore new cultures and cities with colleagues on your days off.
- Free uniform in Year 1 and annual allowance afterwards.
- Security of working for a financially stable airline.
Competencies
- Customer Service.
- Interpersonal Skills.
- Sales Skills.
- Teamwork.
Cabin Crew – Glasgow Prestwick employer: Ryanair - Europe's Favourite Airline
Ryanair is an exceptional employer for aspiring Cabin Crew members at our Glasgow Prestwick base, offering a vibrant work culture that prioritises safety and customer service. With industry-leading training provided at no cost, unlimited travel discounts across 250+ destinations, and clear pathways for career advancement, employees can thrive in a dynamic environment while enjoying the adventure of flying. Join us to experience a rewarding career where every day brings new opportunities and experiences.
Contact Details:
Ryanair - Europe's Favourite Airline Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cabin Crew – Glasgow Prestwick
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Ryanair - Europe's Favourite Airline.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Ryanair - Europe's Favourite Airline.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Ryanair - Europe's Favourite Airline that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Ryanair - Europe's Favourite Airline, make sure they see your passion for helping others!
We think you need these skills to ace Cabin Crew – Glasgow Prestwick
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Ryanair - Europe's Favourite Airline, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Ryanair - Europe's Favourite Airline. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Ryanair - Europe's Favourite Airline.
How to prepare for a job interview at Ryanair - Europe's Favourite Airline
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Ryanair - Europe's Favourite Airline that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Ryanair - Europe's Favourite Airline and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
