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- Tasks: Support and maintain workstation environments for over 6,000 users.
- Company: Leading firm in Manchester with a focus on IT infrastructure.
- Benefits: Competitive compensation and a flexible hybrid work environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: 3-5 years of desktop support experience and strong troubleshooting skills.
- Other info: Opportunity to work with both Windows and macOS systems.
The predicted salary is between 36000 - 60000 £ per year.
A leading firm in Manchester is looking for a Desktop Administrator II to support and maintain workstation environments. Responsibilities include providing Tier 1-2 support for over 6,000 users, resolving technical issues, and ensuring compliance with security standards.
The ideal candidate will have:
- 3-5 years of desktop support experience
- Proficiency in Windows and macOS
- Strong troubleshooting skills
The role offers competitive compensation and a flexible work environment.
Desktop Administrator II — IT Infrastructure (Hybrid) in Manchester employer: Ryan
Contact Detail:
Ryan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Administrator II — IT Infrastructure (Hybrid) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life examples where you resolved technical issues, especially in Windows and macOS environments. We want to hear your success stories!
✨Tip Number 3
Show off your soft skills! Being a Desktop Administrator isn’t just about tech; it’s also about communication. Practice explaining complex issues in simple terms, as you’ll be helping users who might not be tech-savvy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Desktop Administrator II — IT Infrastructure (Hybrid) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your desktop support experience, especially with Windows and macOS. We want to see how your skills match up with what we need for the Desktop Administrator II role.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've resolved technical issues in the past. We love seeing real-life scenarios where you've made a difference for users!
Highlight Compliance Knowledge: Since ensuring compliance with security standards is key, mention any relevant experience you have in this area. It shows us you're not just tech-savvy but also security-conscious.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ryan
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Understand the Company’s Needs
Research the firm and its IT infrastructure. Familiarise yourself with their security standards and any recent projects or initiatives they’ve undertaken. This will help you tailor your answers to demonstrate how you can meet their specific needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical technical issues. Practice articulating your thought process clearly and logically, as this will showcase your analytical skills and ability to work under pressure.
✨Showcase Your Customer Service Skills
Since you'll be providing support for over 6,000 users, emphasise your communication skills and your approach to customer service. Share examples of how you've successfully resolved user issues in the past, highlighting your patience and empathy.
