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- Tasks: Manage the entire claims process from submission to resolution, ensuring accuracy and compliance.
- Company: Ryan Specialty is a leading insurance firm committed to diversity and inclusion.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work environment.
- Why this job: Join a dynamic team where your contributions directly impact client satisfaction and operational efficiency.
- Qualifications: Experience in processing claims within the London market is essential.
- Other info: This role offers a chance to develop skills in a fast-paced, collaborative setting.
The predicted salary is between 48000 - 72000 £ per year.
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Position Summary
The Senior Claims Coordinator is responsible for coordinating the claims process from initial claim submission to final resolution. The role provides guidance, training, and support to ensure efficient and accurate claims handling. They review and process complex insurance claims, investigate claim discrepancies, negotiate settlements with clients or third parties, and ensure compliance with company policies and regulatory requirements.
Position Summary
The Senior Claims Coordinator is responsible for coordinating the claims process from initial claim submission to final resolution. The role provides guidance, training, and support to ensure efficient and accurate claims handling. They review and process complex insurance claims, investigate claim discrepancies, negotiate settlements with clients or third parties, and ensure compliance with company policies and regulatory requirements.
Location:
London – UK
What will your job entail?
Job Responsibilities
- Handles the end-to-end process of insurance claims, including receiving claims from policyholders, reviewing claim documentation, verifying coverage, and processing payments.
- Supports claims processing, reviews completed claims for accuracy and compliance with company policies and regulatory requirements.
- Ensures compliance with insurance regulations, industry standards, and company policies in all aspects of claims processing.
- Resolves escalated or complex claims issues, supports decision-making on claims settlements within established authority limits, and recommends solutions for challenging cases.
- Identifies opportunities to streamline claims processing workflows, improve efficiency, and enhance the overall customer experience.
- Assesses potential risks associated with claims processing activities and implementing measures to mitigate risks and prevent fraud.
- Interacts with policyholders, claimants, and other stakeholders, provides assistance, answers inquiries, and resolves issues related to claims.
- Maintains and administers accurate records of claims, correspondence, and related documentation in compliance with company policies and regulatory standards.
- Collaborates with internal teams in underwriting, legal, and finance to gather necessary information and resolves complex claims issues.
- Supports claims investigations to determine validity of claims, gathers evidence, interviews relevant parties, and coordinates with external agencies or experts.
Work Experience And Education
- Experience in the processing of claims in the London market
Disclaimer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
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Industries
Insurance
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Senior Claims Technician employer: Ryan Specialty
Contact Detail:
Ryan Specialty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Technician
✨Tip Number 1
Familiarise yourself with the specific claims processes and regulations in the London market. Understanding local nuances can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your experience with complex claims during interviews. Be ready to share specific examples of how you've resolved challenging cases or improved processes.
✨Tip Number 4
Showcase your ability to collaborate with various teams, such as underwriting and legal. Highlighting your teamwork skills can demonstrate your fit for the role at Ryan Specialty.
We think you need these skills to ace Senior Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Claims Technician. Familiarise yourself with the claims process and the specific skills required, such as negotiation and compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in claims processing, particularly in the London market. Emphasise any achievements or projects that demonstrate your ability to handle complex claims and improve workflows.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention specific experiences that align with the job description, such as resolving escalated claims or collaborating with internal teams.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ryan Specialty
✨Understand the Claims Process
Make sure you have a solid grasp of the entire claims process, from submission to resolution. Be prepared to discuss your experience with complex claims and how you've handled discrepancies in the past.
✨Showcase Your Negotiation Skills
Since negotiating settlements is a key part of the role, think of examples where you've successfully negotiated outcomes. Highlight your ability to balance client needs with company policies.
✨Demonstrate Compliance Knowledge
Familiarise yourself with insurance regulations and compliance standards relevant to the London market. Be ready to explain how you've ensured compliance in your previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenging claims you've dealt with and how you resolved them, as this will showcase your critical thinking abilities.
