At a Glance
- Tasks: Lead the Premium Accounting team and ensure top-notch customer service.
- Company: Join a diverse and inclusive company committed to excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional development and collaboration.
- Why this job: Make a real impact in accounting while enhancing customer satisfaction.
- Qualifications: Bachelor's degree in Accounting or Business, with management experience.
The predicted salary is between 60000 - 75000 £ per year.
The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RS's brokerage and delegated authority business. Customer service is of the utmost importance, and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction.
Location: London, UK – Fenchurch.
Job Responsibilities
- Maintain consistent operations of Premium Accounting department.
- Initiate improvements to Premium Accounting policies, controls, and procedures.
- Provide support and project work to the Premium Accounting Director and upper management as needed.
- Lead Premium Accounting functions in resolving issues and maintaining customer service standards.
- Offer guidance on both underwriting and insurance accounting related matters to brokerage and processing departments.
- React quickly with limited information to make informed decisions on accounting or company matters.
- Apply comprehensive insurance knowledge and detailed analysis to resolve both underwriting and accounting operational issues.
- Speak confidently to provide department leadership decisions.
- Supervise conversions and bridge testing for new acquisitions including accounting transition responsibilities.
- Manage and review department system automation endeavors including but not limited to AIM, ImageRight, CARL, and Concept One.
- Support and train Accounting Team Supervisors.
- Review and mitigate any advance or write‐off request to reduce the company's financial exposure.
- Collaborate with front office producers and back‐office department directors for situational resolution.
- Perform special projects and other relevant duties as assigned.
Work Experience and Education
- Bachelor's Degree in Accounting or Business Administration.
- 6+ years of experience in accounting or a similar role.
- 3 years of experience in management.
Licenses & Certifications
- Certified Public Accountant (CPA) – a plus.
Technical / Functional Skills
- Customer Service
- Accounting
- Payment Reconciliation
- Financial Analysis and Reporting
- Knowledge of GAAP (Generally Accepted Accounting Principles)
- Insurance Policy Review
- Loss Sensitive programs
- Business Process Improvement
- Microsoft Office
Behavioral Skills
- Collaboration
- Attention to Detail
- Interpersonal
- Communication
- Presentation
- Problem Solving
- Analytical Thinking
Equal Employment Opportunity
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Accounting Customer Service Manager in London employer: Ryan Specialty Holdings International Limited
At Ryan Specialty, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is evident through comprehensive training and development opportunities, fostering a culture of collaboration and inclusivity. With a focus on customer service excellence and innovative accounting practices, we empower our team members to thrive while making meaningful contributions to our clients and communities.
Contact Details:
Ryan Specialty Holdings International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accounting Customer Service Manager in London
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We think you need these skills to ace Accounting Customer Service Manager in London
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