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- Tasks: Lead operational projects and drive process improvements across diverse teams.
- Company: Join a dynamic tax services firm with a focus on innovation and growth.
- Benefits: Competitive pay, flexible work, gym membership, and tuition reimbursement after one year.
- Why this job: Make a real impact while collaborating with global teams in a fast-paced environment.
- Qualifications: Bachelor’s degree and 5+ years in project management or operations required.
- Other info: Accelerated career path and an award-winning culture await you!
The predicted salary is between 36000 - 60000 £ per year.
The Project Manager, EAP Operations will lead operational projects and process improvement initiatives across the EAP region to drive efficiency, consistency, and scalable service delivery. This role partners closely with regional Service Delivery, Operations, Technology, and cross-functional stakeholders to successfully deliver projects aligned with regional and global business objectives.
Operating in a multi-country, multi-stakeholder environment, this role requires strong project execution skills, cultural awareness, and the ability to manage complexity while driving measurable operational outcomes.
People:- Foster a positive and inclusive team member experience across diverse geographies and cultures.
- Collaborate with cross-functional teams (Operations, Technology, Finance, HR, and regional leadership) to drive operational improvements and efficiency.
- Act as a key liaison between regional business units, global teams, and leadership to ensure project alignment and effective execution.
- Facilitate project meetings, provide regular status updates, and communicate key milestones to stakeholders across EAP.
- Manage expectations and priorities across multiple internal clients in different countries and time zones.
- Ensure stakeholder alignment by clearly communicating risks, dependencies, and delivery timelines.
- Lead end-to-end delivery of operational projects, including scope definition, planning, execution, risk management, and post-implementation review.
- Propose and implement process improvements focused on productivity, service quality, scalability, and financial performance.
- Develop, deploy, and maintain project plans, timelines, and resource allocations while proactively managing risks and roadblocks.
- Analyze operational data and performance metrics to identify optimization opportunities and support informed decision-making.
- Ensure compliance with company policies, regional regulations, and operational best practices across EAP.
- Drive change management efforts by developing training materials, documentation, and process guidelines to support adoption and sustainability.
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 5+ years of experience in project management, operations, or a related role within a corporate or professional services environment.
- Experience working in multi-country or regional (EAP/EMEA/APAC) environments preferred.
- Strong knowledge of project management methodologies and tools (Agile, Waterfall, Lean, or similar).
- PMP or equivalent project management certification is a plus.
- Strong analytical, problem-solving, and decision-making skills.
- Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
- Excellent stakeholder management and communication skills, with the ability to influence without authority.
- Attention to detail with a structured, outcome-oriented mindset.
- Comfortable working across cultures, time zones, and varying levels of organizational maturity.
Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry.
Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.
Project Manager, EAP Operations in London employer: Ryan LLC
Contact Detail:
Ryan LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, EAP Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Project Manager role, and ask if they can refer you or share insights about their company.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want to see how you fit into our award-winning culture, so be ready to share examples of how you've fostered inclusivity and collaboration in your past roles.
✨Tip Number 3
Practice your project management skills in mock interviews. Be prepared to discuss your experience with methodologies like Agile or Lean, and how you've successfully managed complex projects across different countries and cultures.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Project Manager, EAP Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience in project management, especially in multi-country environments, and showcase any relevant certifications like PMP. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with cross-functional teams and operational improvements.
Showcase Your Achievements: When detailing your work experience, focus on specific achievements rather than just duties. Use metrics to demonstrate how you've driven efficiency or improved processes in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Ryan LLC
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the measurable outcomes. This will show your potential employer that you have the hands-on experience needed for the Project Manager role.
✨Showcase Your Cross-Functional Collaboration Skills
Since this role involves working with various teams, prepare examples of how you've successfully collaborated with different departments. Highlight your communication strategies and how you ensured alignment among stakeholders. This will demonstrate your ability to foster a positive team environment across diverse geographies.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would handle project risks, manage multiple priorities, or drive process improvements. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Understand Cultural Nuances
Given the multi-country aspect of the role, brush up on cultural awareness and sensitivity. Be prepared to discuss how you've navigated cultural differences in previous roles and how you plan to adapt your management style to suit various teams. This will highlight your readiness to operate effectively in a global environment.
