Assistant, Rate Payment Managment

Ryan is a leading global tax services and software provider. Our UK Property Tax practice is growing through new client acquisitions and an expanding portfolio, and we are looking for a Rates Payment Specialist to join our high-performing team.

This position can be based at our Manchester (M50 2HF) or London (SE1 2AU) office locations. You will play a critical role in helping clients reduce Business Rates liabilities, identify savings opportunities, and deliver measurable value across complex property portfolios.

• Manage and process Business Rates payments on behalf of a diverse client portfolio.
• Review rates bills, notices, and assessments to ensure accuracy and compliance.
• Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities.
• Proactively reduce client liabilities through detailed analysis and investigation.
• Schedule and process payments in line with client requirements and statutory deadlines.
• Reconcile payment accounts and maintain accurate, audit‑ready records.
• Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies.
• Support the preparation of client reports and payment summaries.
• Maintain documentation in accordance with GDPR and company policies.
• Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies.
• Take ownership of your workload and contribute to revenue generation through the identification and delivery of client savings.
• Support continuous improvement initiatives across payment processes, systems, and controls.

• Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field.
• Strong analytical and problem‑solving skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Strong communication and stakeholder management skills.
• Proficiency in Microsoft Excel and other financial systems.
• A proactive approach with accountability for outcomes and client service delivery.

• Experience within a Local Authority Revenues Team.
• Knowledge of UK Business Rates legislation and billing processes.
• Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment.
• Understanding of rating assessments, reliefs, exemptions, and local authority billing processes.
• Experience managing large property portfolios or payment programmes.

• Competitive salary and benefits package.
• Business Connectivity Reimbursement (Phone/Internet).
• Gym Membership or Equipment Reimbursement.
• LinkedIn Learning Subscription.
• Flexible work environment.
• Tuition Reimbursement after one year of service.
• Accelerated career path.
• Hybrid and flexible working arrangements.

Equal Employment Opportunity / Affirmative Action / Accommodation. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. We do not make employment decisions on the basis of race, colour, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic information, disability, military status, or any other protected status. We provide reasonable accommodations for qualified individuals with disabilities.