Senior Quality Assurance Manager – Client Experience in Salford

Senior Quality Assurance Manager – Client Experience in Salford

Salford Full-Time 49500 - 60500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead quality assurance reviews to enhance client experience and ensure compliance.
  • Company: Ryan Companies US, Inc., a leader in client-focused solutions.
  • Benefits: Remote-friendly hybrid work, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team committed to delivering exceptional client experiences.
  • Why this job: Make a real difference in client satisfaction while shaping quality assurance practices.
  • Qualifications: Expertise in QA processes and strong communication skills.

The predicted salary is between 49500 - 60500 Β£ per year.

Ryan Companies US, Inc. seeks a Senior Manager, Quality Assurance to lead engagement reviews across the client journey, ensuring governance compliance and delivering actionable recommendations to minimize risk and improve the client experience.

The role requires deep knowledge of Firm QA processes, ability to communicate findings to Leadership, and collaboration with practices to sustain a consistent Ryan brand experience.

Remote-friendly hybrid work is supported.

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Senior Quality Assurance Manager – Client Experience in Salford employer: Ryan Companies US, Inc.

Ryan is an exceptional employer that offers a competitive compensation package alongside a range of benefits, including flexible work arrangements and professional development opportunities through LinkedIn Learning. With an award-winning culture that prioritises community outreach and employee well-being, Ryan fosters an environment where team members can thrive and advance their careers in the dynamic field of customs and foreign trade tax management.

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Contact Details:

Ryan Companies US, Inc. Recruitment Team

We think you need these skills to ace Senior Quality Assurance Manager – Client Experience in Salford

Quality Assurance Processes
Governance Compliance
Risk Management
Client Experience Improvement
Communication Skills
Leadership Engagement
Collaboration