At a Glance
- Tasks: Lead dynamic cleaning teams across multiple sites, ensuring top-notch service and client satisfaction.
- Company: Join Ryak Cleaning & Support Services, a fast-growing leader in commercial cleaning.
- Benefits: Enjoy a competitive salary, company vehicle, laptop, mobile, and 30 days annual leave.
- Other info: Thriving environment with clear development opportunities and direct collaboration with directors.
- Why this job: Step into a leadership role where your impact is recognised and rewarded.
- Qualifications: Proven experience in multi-site management and exceptional communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
Location: Belfast (Field-based, covering multiple client sites across Northern Ireland)
Salary: £40,000 - £45,000 per year (Depending on Experience)
Benefits: Company Vehicle & Fuel Card, Laptop, Mobile, Pension
Contract Type: Full-Time, Permanent
At Ryak Cleaning & Support Services, we are growing fast, and our portfolio of prestigious commercial contracts is expanding by the day. To support this momentum, we are looking for a Senior Operations Manager to join our leadership team. This is a true step up into field-based leadership. We need a highly visible, dynamic manager who loves being out on the ground, ensuring teams deliver our brand standards, and building genuine, trusted relationships with both our dedicated cleaning teams and our corporate clients.
This role has a lot of moving parts. You will be traveling between client sites and ensuring operations run flawlessly. No two days look the same and sudden variables are the norm. If you get overwhelmed by moving targets, this isn't for you. If you are a sharp, resilient manager who loves the energy of a fast-paced environment and knows how to keep multiple teams synchronised, you will thrive here.
Key Responsibilities
- Management: Actively manage time, attendance and scheduling across all contracts. You will be the mastermind ensuring every single shift is 100% covered, adapting instantly to absences or short-notice changes.
- Leadership: Travel across multiple commercial client sites to conduct audits, maintain impeccable standards and provide visible leadership on the ground.
- People Management: Lead and mentor large, diverse cleaning teams and supervisors. You know how to motivate staff, build morale and handle workplace issues firmly and fairly.
- Client Relationships: Act as the trusted, primary point of contact for our clients. You will manage their expectations, solve their problems before they escalate and ensure absolute service satisfaction.
- Operational Agility: Seamlessly pivot between strategic planning and hands-on problem-solving, ensuring compliance with Health & Safety and company policies across the board.
Who You Are (Essential Criteria)
- We are looking for a reliable, highly adaptable professional with excellent emotional intelligence and organisational skills.
- Proven Multi-Site Experience. A solid track record managing teams and client accounts across multiple physical locations (ideally within commercial cleaning or facilities management).
- Exceptional communication skills with a natural ability to manage, inspire, and hold people accountable.
- Flexible and adaptable. You remain calm under pressure when rotas shift and logistics get complicated.
- Confident using modern digital tools for tracking time and attendance, scheduling and generating reports.
- A full, clean UK Driving Licence is essential, alongside a willingness to travel daily between client accounts.
What Ryak Offers You
- A highly competitive base of £40,000 - £45,000 (DOE).
- A fully comprehensive company vehicle, fuel card, high-spec laptop, iPad and mobile phone.
- 30 days paid annual leave.
- Company pension scheme.
- Direct collaboration with company directors in an environment where your impact is recognised, rewarded and unblocked by red tape.
- Company events.
If you are a talented, ambitious Area, Contract or Operations Manager whose current role feels too small for your ambitions, this is your next step. Submit your up-to-date CV outlining why you excel in a fast-paced, multi-site environment. Ryak Cleaning and Support Services is an Equal Opportunities employer.
Skills: Account Management, Workforce Management, Commercial Cleaning Management
Senior Operations Manager - Contract Cleaning in Belfast employer: RYAK CLEANING & SUPPORT SERVICES
At Ryak Cleaning & Support Services, we pride ourselves on being an exceptional employer that values dynamic leadership and operational excellence. Our fast-paced work culture fosters growth and collaboration, offering a competitive salary, comprehensive benefits including a company vehicle and pension scheme, and ample opportunities for professional development. Join us in Belfast, where your contributions are recognised and rewarded, and be part of a team that thrives on delivering outstanding service across Northern Ireland.
Contact Details:
RYAK CLEANING & SUPPORT SERVICES Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager - Contract Cleaning in Belfast
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like RYAK CLEANING & SUPPORT SERVICES.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like RYAK CLEANING & SUPPORT SERVICES.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like RYAK CLEANING & SUPPORT SERVICES, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Senior Operations Manager - Contract Cleaning in Belfast
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show RYAK CLEANING & SUPPORT SERVICES that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with RYAK CLEANING & SUPPORT SERVICES specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. RYAK CLEANING & SUPPORT SERVICES will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at RYAK CLEANING & SUPPORT SERVICES
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at RYAK CLEANING & SUPPORT SERVICES a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at RYAK CLEANING & SUPPORT SERVICES.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at RYAK CLEANING & SUPPORT SERVICES, showcasing your work ethic and the quality of your previous roles in janitorial services.
