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- Tasks: Guide the success of digital products and support their rollout across teams.
- Company: Join RX Global, a leader in creating unforgettable event experiences.
- Benefits: Enjoy generous holidays, health perks, and a focus on your well-being.
- Why this job: Make an impact by driving product adoption and collaborating with diverse teams.
- Qualifications: Experience in digital product lifecycles and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you keen to develop your Product Management career? Would you enjoy working on our cutting-edge products?
About our team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the role
The Product Group Specialist is responsible for guiding the adoption and operational success of a group of digital products within the RX Digital estate. This role involves supporting current, new product and feature roll out, creating accessible training and enablement materials, and collaborating with Business Units and Product teams to ensure smooth rollouts. The PGL monitors product performance at live events, identifies success factors, and helps document and share best practices for wider adoption. Acting as a link between product strategy and operational delivery, the PGL also leads a small team of Product Partners, managing recruitment, workload planning, and quality assurance. Success in this role depends on strong cross‑functional collaboration and a commitment to inclusive, user‑centred product adoption.
Responsibilities
- Develop and maintain enablement tools (e.g. user guides, playbooks, training materials) that are accurate, accessible, and customer focused.
- Deliver tailored training to Business Units (BUs) and Digital Business Partners (DBPs) to support confident product adoption.
- Support early rollout phases by troubleshooting adoption challenges and capturing feedback to inform product improvements.
- Monitor product performance at shows and document best practices and root causes of underperformance.
- Validate operational practices with Product Partners and prepare them for mass rollout.
- Package and hand over proven practices to DBPs, ensuring consistent execution across BUs.
- Lead a team of Product Partners, managing capacity, recruitment, onboarding, and development.
- Collaborate cross‑functionally to align product adoption efforts with strategic priorities and BU needs.
Requirements
- Solid understanding of digital product lifecycles, including roadmap development and user adoption strategies.
- Ability to interpret product performance data using PowerBI and translate insights into practical improvements.
- Skilled in creating clear, user‑friendly documentation, training resources, and enablement materials.
- Strong facilitation and communication skills to support training and engagement across diverse stakeholder groups.
- Experience leading teams, with a focus on prioritising tasks and ensuring quality outcomes.
- Proven ability to collaborate across functions and encourage adoption among varied stakeholders.
- Analytical and detail‑oriented, with a hands‑on approach to testing ideas in real‑world settings.
- Outcome‑focused and confident in aligning stakeholder requests with strategic product and digital priorities.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data‑driven insights and digital solutions. RX is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1‑855‑833‑5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Product Group Specialist in Richmond employer: RX
Contact Detail:
RX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Group Specialist in Richmond
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at RX Global. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your work that highlight your experience with digital products and user adoption strategies. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to product management and cross-functional collaboration. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the RX Global team.
We think you need these skills to ace Product Group Specialist in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Group Specialist role. Highlight your experience with digital products and any relevant training materials you've created. We want to see how your skills align with our needs!
Showcase Your Collaboration Skills: Since this role involves a lot of cross-functional teamwork, share examples of how you've successfully collaborated with different teams in the past. We love seeing candidates who can work well with others and drive product adoption!
Be Data-Driven: Mention any experience you have with interpreting product performance data, especially using tools like PowerBI. We’re keen on candidates who can translate insights into actionable improvements, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Good luck!
How to prepare for a job interview at RX
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the digital products you'll be working with. Familiarise yourself with their features, benefits, and any recent updates. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Cross-Functional Collaboration Questions
Since this role involves working closely with various teams, be ready to discuss your experience in cross-functional collaboration. Think of specific examples where you've successfully worked with different stakeholders to achieve a common goal. Highlight your communication skills and how you adapt your approach based on the audience.
✨Showcase Your Training Skills
As a Product Group Specialist, you'll need to create training materials and deliver tailored training sessions. Prepare to discuss your experience in developing user-friendly documentation and training resources. Bring examples if possible, as this will demonstrate your ability to make complex information accessible.
✨Demonstrate Analytical Thinking
The role requires interpreting product performance data and translating insights into actionable improvements. Be prepared to discuss how you've used data in past roles to inform decisions or improve processes. If you have experience with tools like PowerBI, mention it and explain how you've leveraged data to drive success.