Data Platform Services Lead in Richmond

About our team: RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data‑driven insights and digital solutions. RX is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers.

About the role: As Data Platforms Lead within Global Technology (GTech) Operations at RX, you will oversee how data is managed across the organisation’s platforms and integrations. You will ensure visibility of where data resides, how it flows, and how it can be optimised to meet business needs while aligning with compliance requirements. You will work closely with the Development Teams as RX expands this service to the organisation, the Data Privacy team, providing insights on data risks, improvements, and technical solutions to support the ongoing data platform, including compliance. At the same time, you’ll provide input into the strategy of our data platforms, guiding improvements, ensuring scalability, and recommending best practices.

Key responsibilities:

• Data Oversight & Management: Maintain visibility of where all organisational data resides across platforms, applications, and integrations. Champion best practices and business needs so that data is stored, transferred, and managed. Oversee the data lake and AWS platforms to ensure performance, scalability, and reliability. Recommend improvements to data flows, integrations, and architecture.
• Compliance Partnership: Collaborate with the Data Privacy team to support global compliance initiatives. Provide insight on data handling, risks, and technical considerations to help the business stay compliant. Identify areas where compliance can be strengthened through process or technology enhancements.
• Leadership: Act as the custodian of enterprise data platforms, aligning them with business priorities. Collaborate with 3rd party support vendors to grow this service within GTech Operations. Advise leadership on opportunities to improve data usage, cost optimisation, and governance maturity. Stay current on emerging data technologies and recommend innovations where relevant. Foster collaboration across IT, Legal, Finance, and business units to embed strong data practices.
• Continuous Improvement & Reporting: Report on KPIs for data quality, availability, and compliance‑related risks. Monitor trends in platform usage and anticipate future data capacity or compliance needs. Drive continuous improvement across platforms and processes. Manage demand and capacity.
• Cost Optimisation: Identify opportunities for cost savings. Forecast budget needs and provide recommendations for future purchases.

Requirements:

• Proven experience managing enterprise data platforms across multiple systems.
• Experience with ServiceNow or a similar ITSM tool.
• Hands‑on familiarity with AWS data services (S3, Glue) and SQL experience.
• Experience with the AWS Databricks Platform is ideal.
• Experience with AWS Identity and Access Management (IAM) and Infrastructure as code (IaC).
• Strong understanding of GDPR and data compliance processes (working in partnership with privacy/legal teams).
• Experience working in a complex, multi‑platform, global environment.
• ITIL or equivalent experience/certification.

Leadership Skills:

• Ability to engage with senior stakeholders and influence data strategy.
• Strong problem‑solving and analytical skills, able to recommend compliant solutions.
• Excellent communication skills for both technical and non‑technical audiences.
• Skilled at coordinating with cross‑functional teams and external vendors.

Additional Experience & Skills:

• Exposure to the environment and system configuration, and testing.
• Excellent analytical, organisational, and problem‑solving skills.
• Ability to manage multiple priorities and deadlines effectively.
• Knowledge of operating procedures and when they should be created, changed, or updated.
• Understanding of development and deployment methods.
• Willingness to work flexible hours when needed.

Why join us?

Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.

Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working flexible hours: Flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you: We know that your well‑being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days.
• Health screening, eye care vouchers and private medical benefits.
• Wellbeing programs.
• Life assurance.
• Access to a competitive contributory pension scheme.
• Save As You Earn share option scheme.
• Travel Season ticket loan.
• Electric Vehicle Scheme.
• Optional Dental Insurance.
• Maternity, paternity, and shared parental leave.
• Employee Assistance Programme.
• Access to emergency care for both the elderly and children.
• RECARES days, giving you time to support the charities and causes that matter to you.
• Access to employee resource groups with dedicated time to volunteer.
• Access to extensive learning and development resources.
• Access to the employee discounts scheme via Perks at Work.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1‑855‑833‑5120.

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Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.